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Windows Phone 7 is not selling

Online retailer says its Microsoft phone sales are slow
Tue Nov 30 2010, 10:30

A BRITISH online seller of mobile phones reports that Windows Phone 7 has got off to a sluggish start as far as his customers are concerned.

Mobileplease.co.uk claims that Microsoft's new mobile phone OS is accounting for just three per cent of smartphone sales and a little under two per cent of overall sales through both it and its network of mobile phone partner websites.

Symbian^3 handsets outsold Windows Phone 7 mobiles by three to one, which will be a blow to the Vole if these figures are representative of the market as a whole.

The survey looked at 800,000 people who visit these mobile channels each month.

Company spokesman Ben Pusey said that with Windows Phone 7 Microsoft has genuinely made an effort to differentiate, however they have arrived very late to the market and catching up with the other players will be a Herculean task.

He said that some retailers are not even bothering to display Windows Phone 7 handsets. "My local Carphone Warehouse did not have any Windows Phone 7 handsets on display, and when I asked they said that they 'might have one in the back'. I'm sure this isn't indicative of all retailers' position on Windows Phone 7 but it's still interesting."

Pusey added that while Windows Phone 7 handsets are nice they are generic phones from well known manufacturers, and in most cases an almost identical model is available from the same manufacturer with the Android OS, and given the choice people seem to be picking Android.

"With no killer handsets, and the stuffy, suit and tie image that they have tried so hard to shed still lingering, Microsoft need to pull something impressive out of the bag soon if they are going to compete in the mobile phone market," Pusey said. µ

 

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Comments
@Daffodil123 - Golden Duck????

"It seems this is going to be the golden duck for Microsoft, may we it will be difficult to call Microsoft a desktop software company anymore. Mark my words !"

Not sure if English is your first language - but if you come from the UK or South Asia you would probably know that a golden duck is a total failure at first attempt.

I see from Wikipedia that in Eastern Europe there is a tale about a golden duck that gives riches for a day with the promise of much more in the future. Ultimately the golden duck disappears (with its uncountable riches) and the victim discovers more happines WITHOUT the duck and its riches.

If perhaps you confused the name of the animal there is the story of the golden goose - which is a success for its owner because it is the only thing that can make a sad princess laugh.

Finally the Goose that laid the golden eggs is the story of a couple who owned a goose that provided them with a regular income (golden eggs) but in their extreme greed they killed it and ended up with nothing.

All of these stories could be applied in some sense to Microsoft but I don't think they apply in the way you were intending...

posted by : Andrew Jones, 01 December 2010 Complain about this comment
Just ditched all my smartphones

Gone over to a 'new phone'.

Superb usability, build quality, 8 days+ standby, great call quality, near instant switch on, fast screen switching.

Yep its a Nokia 6310i.

Makes modern phones look like junk. Wished I'd switched back ages ago.

posted by : jason, 01 December 2010 Complain about this comment
Slide to oblivion

It is useless to try to defend this "phone". It has come to market with the reputation of being limited and not having any software.
That reputation is going to stick, and once XMas is passed, it will never change in time to make a difference.
Once again, MS has tried its hand at something without thinking things through nor putting the money where it should. Half a billion in marketing ? Should have spent it developing apps.
Besides, why do any commercials at all ?
When you're Microsoft and every single move you make is scrutinized and commented widely, you don't need marketing.
They should have done zero marketing, played the secret product card and spent money like crazy developing apps for the thing. It would have come out with people wondering and being surprised.
Instead, it got dropped into the market to general indifference, and the lack of any defining feature will kill it permanently.

posted by : Pascal Monett, 01 December 2010 Complain about this comment
Needs Sync for Outlook

I am waiting till I can get sync for Outlook. I know I can use a live account, but I don't want all my personal Outlook data in a Live account.

If someone wants to write a sync program, I'd gladly buy it and a Windows Phone 7 device to replace my Windows mobile 6.5 device.

posted by : Buck, 01 December 2010 Complain about this comment
@Daffodil123

I guess it doesn't hurt to dream. This has Vista ultimate written all over it. If the software is not already there MS won't waste more money unless it sells big.

posted by : Scott, 30 November 2010 Complain about this comment
Surprise on the store !!!!

I am pretty sure Microsoft is going to come with a big number when they finally announce. I work for a leading network
operator and by the trends I see the sales numbers are going to give sleepless nights to competitors. It seems this is going to be the golden duck for Microsoft, may we it will be difficult to call Microsoft a desktop software company anymore. Mark my words !

posted by : Daffodil123, 30 November 2010 Complain about this comment
Bigspin

No flash or there own silverlight plug-in for browser

Memory card not supported

All the phones are same internals with different bodykits

Too much restrictions like CrApple

FAIL..........

posted by : Big Spin, 30 November 2010 Complain about this comment
The software it might have

WP7 is all software. Why don't we talk about how awesome it could be with the software it might have AFTER it has it? That way we can compare it to the real software on real phones rather than speculate about unicorns and such. This Christmas it has the software it came with, and that's not good enough.

posted by : symbolset, 30 November 2010 Complain about this comment
Failed? Really?

Whoever says WP7 has already failed is massively wrong. Other products have come to market in an equally unstable and poor condition. The number of developers there are creating apps for the marketplace is huge,so it's only a matter of time until that takes off. They just need a big juicy Service Pack fixing the annoying little bugs, get some more Live Tiles in the Marketplace and it'll be a great platform. The Marketplace has more than doubled in size since it's launch already so it is growing very quickly. It hasn't failed at all. If they don't sort these things out thought, it will

posted by : OliverHJ, 30 November 2010 Complain about this comment
PoV

Apart from the artificial crippling they decided to do (smart choice in the age of android and jailbreaking iphones - not)
They might also have been better served if they spun off a company to do the phone thing and detach the name microsoft and windows from it.

posted by : W.-, 30 November 2010 Complain about this comment
@Jane

That is my hope. Although I don't own a smart phone I switched to Ubuntu months ago. It is not the "need to be tech savoy to understand" In fact it has surpassed Microsoft in simplicity and reliability.
Many people can't can't over the fact that something they paid good money for is not as good as something thats free and better. And as far as as apps go there are so many now it's hard to find a reason not to switch. Some early netbooks with Linux did Linux an injustice by not providing the codecs or a link to install them. Ubuntu has now done that and the Linux community really listens to what people want and need.

posted by : Scott, 30 November 2010 Complain about this comment
Android = Linux

People compare Android-based devices with Windows-based devices and we know what they chose.

When the masses realize that Android is Linux and Linux is stuff like Ubuntu, expect to see people choose Linux on desktops.

The way for Microsoft to succeed in the long run is to develop a completely new OS with security and database management (reliability) baked into its core. It could be an OS for all platforms and leap ahead of Linux.

Such an OS will be produced sometime in the next few decades, I suspect not by Microsoft though.

posted by : Jane Crester, 30 November 2010 Complain about this comment
WP7 fail

I took one look at WP7's file interface, and I knew it would fail. Badly.

Basically, it all boils down to this: Are you making a phone that is also 'smart' (able to connect to the Internet), or are you making a smart device that happens to also make phone calls?

Microsoft is making the latter. No other brand (Blackberry, Apple, Android, Nokia/Symbian) does this. Therefore WP7 fails.

In WP7, the phone is just one of the options which you may have to scroll to, and not an always readily accessible feature.

But then again, if you expected 1% market share and got 3%, it's not really a fail. Depends on how low the bar was set.

posted by : WP7 fail, 30 November 2010 Complain about this comment
pointless gimmick

what kind of idiot pays lots of money for a device that has preventions and restrictions all over it?

someone should make a homebrew phone and conquer the market rapidly

posted by : a-choopa, 30 November 2010 Complain about this comment
I got one and I love it!!!

Hmmm, in my opinion....Copy / paste on a phone and multi tasking are highly over rated. The Phone form factor is just not going to let you do as much as you can on a PC or Mac...even on a iPhone. iPhone sells simply because it is the 'in' thing but then every one has a iPhone so what is different?

I am different because I have a WP7 and I enjoy Need for Speed, Twin Blades, etc. FYI, The MarketPlace has allready clocked 3000 apps.

posted by : a, 30 November 2010 Complain about this comment
Analysing the Aftermath of the Windows Phone 7 Train Wreck

The reasons why Windows Phone 7 failed will be analysed for years to come. Some of the ramifications will be:

-Microsoft will exit the phone business in the coming months
-The promised WP7 software updates will never come
-CEO Ballmer will get fired
-Failure in mobile will cause Microsoft to also fail in tablets
-Most computing will be done on non-Microsoft devices
-Microsoft will no longer have the market power to dominate formats and standards

posted by : S Baxter, 30 November 2010 Complain about this comment
Windows Phone 7 is collapsing

We are witnessing the collapse of the Windows Phone 7 platform.

In every single market it was released, sales have been dismal.

What impressive trick is Microsoft going to pull out of its bag to save Windows Phone 7? How about spend half a billion dollars on marketing? Oh, it already did that.

Microsoft is unable to stop Windows Phone 7's slide into oblivion. We can only feel sorry for the poor sods who bought the handsets (and for those who bought Kins before it).

posted by : The Kin Man, 30 November 2010 Complain about this comment
Not particularly happy...

My girlfriends upgrade was due so I told her to get WP7. She listened. She wishes she hadn't now. It certainly has potential, but the whole attraction of WP7 are the Live Tiles, and so far we have seen just one app that can use them.... and that's a weather app! Hardly revolutionary I'm sure you'll agree. Yes I know it will take time for developers to use them properly, but you'd think Microsoft would have made sure that things like Facebook, Twitter and E-Bay would have Live Tiles developed for launch. It seems as though they realised that they are late to market, so they rushed the product. No copy and paste for example. I'm not a developer, but I can't imagine that's the hardest thing to do! SP1 and some more Live Tiles and it has potential. Until then, it's not good enough.

posted by : OliverHJ, 30 November 2010 Complain about this comment
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