The Inquirer-Home

Samsung Galaxy S struck by factory settings reset bug

Connecting to a PC triggers auto-reset
Fri Aug 27 2010, 17:46

AN UNKNOWN NUMBER of Samsung Galaxy S handsets could be reset back to their factory settings just by connecting them to a computer, the manufacturer has warned.

Samsung discovered that in limited circumstances connecting a Samsung Galaxy S device to a PC via Samsung's proprietary software program, Kies, can cause an auto-reset of the device.

"This only occurs if the Galaxy S device contains a file name extension longer than 16 characters," said a Samsung spokesperson. "The issue will be remedied immediately when the file is removed."

Samsung also said that it is working to provide a software upgrade that should be available before the end of August.

Executives at Apple HQ will no doubt smile when they hear that the Galaxy S is having problems, given that Samsung had been plastering adverts all over town mocking the Iphone 4's reception problems.

Ironically, wholesale data deletion on a Galaxy S handset is likely to cause users far more aggravation than dropped calls on the Iphone 4. µ

 

 

Share this:

blog comments powered by Disqus
Advertisement
Subscribe to INQ newsletters

Sign up for INQbot – a weekly roundup of the best from the INQ

Advertisement
INQ Poll

Microsoft's Windows 10 Preview has permission to watch your every move

Does Microsoft have the right to keylog users of its Windows 10 Technical Preview?