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HP expands exploding battery recall

More potentially ticking time bombs
Thu May 20 2010, 09:57

MAKER OF EXPENSIVE PRINTER INK, HP has expanded its recall programme for a series of explosive notebook computer batteries that can overheat and pose a fire hazard.

The affected battery packs were distributed worldwide in a few notebook computers manufactured between August 2007 and May 2008.

While we knew that some of the batteries had been recalled, it seems that the problem was a lot wider than HP had originally thought and a longer list of potentially explosive batteries has been issued.

In a statement, HP said that punters affected by this program will be eligible to receive a replacement battery pack for each verified, recalled battery pack at no cost.

"We are taking this action as part of our commitment to provide the highest quality of service to our notebook customers. We are proactively notifying you of this issue and are prepared to replace all verified battery packs," an HP spokesperson said.

The affected battery packs were distributed worldwide in certain notebook PCs, including the following models:

HP Pavilion dv2000, dv2500, dv2700, dv6000, dv6500, dv6700, dx6000, dx6500, dx6700, dv9000, dv9500, dv9700. Compaq Presario, A900, C700, F500, F700, V3000, V3500, V3700, V6000, V6500, V6700, HP G6000, G7000, and the HP Compaq 6510b, 6515b, 6710b, 6710s, 6715b, 6715s and 6720s.

HP said it fully stands behind the products it makes and has taken a proactive approach to this situation to ensure the safety of its customers and the integrity and quality of its products.

If you have one of these models you should visit the HP site here to find out if you are at risk. µ



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