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Windows update causes blue screen of death
WINDOWS USERS have been complaining that they have fallen victim to the dreaded Microsoft 'blue screen of death' on their computers after they installed the Vole's latest security updates.
Forum posts complaining about the problem mostly come from XP users but there are few from Windows 7 customers too. Users posted a fix on the site that they said seemed to work. However it has made people a bit cross.
The problem is with one update that fixes a vulnerability in the 32-bit Windows kernel. To fix it you need an install CD, which many users don't have, particularly if they have a netbook.
The Vole has made matters worse by telling some users that it would not be providing a fix for netbooks and that netbook users would have to get support from the equipment manufacturer.
A spokesVole has said it is investigating the reports to determine the cause of the problems. It wants anyone who has been affected to visit its consumer security support website.
Microsoft has said that its initial analysis suggests that the issue occurs after installing update MS10-015 (KB977165). However the Vole refuses to confirm that the issue is specific to MS10-015 or if it is an interoperability problem with another component or third-party software.
"Our teams are working to resolve this as quickly as possible. We also stopped offering this update through Windows Update as soon as we discovered the restart issues. However, those using enterprise deployment systems such as SMS or WSUS will still see and be able to deploy these packages," the Vole says. µ
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you can try this one:
www.registryfix123.com
As for the users - half of the webservers out there, most supercomputers, a good proportion of scientists & academics and a great number of ordinary people who want a reliable operating system that they can use for safer browsing, banking, web-commerce & software development - all without being in thrall to one of the most rapacious companies on the planet.
May have more patches but at least I know that on the whole any problems are being addressed and fixed quickly
Installing modern versions is EASY! 17mins on a bare new system recently from boot to finish using OpenSUSE 11.2 AND that had a pci wireless adaptor
Why would you think that anyone would need to compile ANYTHING in a normal distribution ?
The problem you refer to was a worm NOT a virus - it was a long time ago - and I guess it didn't cause one millionth the misery that Windows manifold problems have inflicted since.
You clearly haven't a clue !
Get real. No one other than complete geeks are going to actually run Linux.
For starters you have over 3 times the number of security patches to worry about than with a recent version of Windows.
And then the major complexities and headaches of actual installing anything. lol at having to 'compile' software before you can run it - don't you think it is about time Linux users joined the 21st century???
I might also remind you that the worst Internet virus ever was on UNIX based systems and took out the whole internet and many computers connected to it for a couple of days...
when i removed the update yesterday and my system finished removing it it told me strait away i needed to update my abode reader ,dont know if that is what it is conflicting with ,was offered same update for my 7 install ,
The update won't always cause a BSOD. For instance I'm running XP SP3 and I have the update installed on my computer. It's still working fine so I see no reason to remove the update at this point. I wonder if they know what the update is conflicting with yet?
Checked last night for update file as KB977165, which I earlier didn't install mid-week. Again, it's there from the latest update. If M$ is still putting it in the updates, I'm not going to install ANY updates until it's found that it is the actual cause.
i manageb to get a copy of Winternals which offers a restore point option also a hotfix delete option i went on the hotfix option and deleted the (kb977165)was at the top of my list also had to go and delete it on the right hand section check around i easly found it then when i restarted my computer it started and allowed me to fully uninstall the update then another restart and updates turned off my computer now works ,,,,,,,i wonder how much money has been spent by people who cant repair it themselves?????//
I've been trying to fix my Mom's computer for 2 weeks. It’s a Compaq 32 bit with Vista preinstalled. 4 Calls and 14 emails later, I have it finished finally. It's not just a problem with an update, it's a problem with the recovery discs as well. I paid for 1 set, they sent me a free set after that, never acknowledging there was a blue screen of death. I guess I just wasn’t asking the right questions, though I explained to them time and again that I had an installation stuck at the blue first time installation screen for hours, numerous times. Both sets of discs arrived between the 2nd and the 9th. I also downloaded there disc fix. No luck. Now I have XP Pro on it and its fine. There is NOT a problem with the 32 bit, unless it's a compatibility issue with 32 bit and Vista. They've known this for a long, long time. Years. Mom's computer is 2 to 3 years old, I bought an HP 64 bit with Vista loaded on it last year. All I can say at this point is Thanks Microsoft, and Thanks HP. For nothing!!! Oh and let’s not leave out customer support, but of course they are trained to first try to sell you things you don’t need. Second try to give you generic garbage as a solution to your problems. Third say it’s a hardware issue. Forth accuse me of NOT buying disks, then trying to sell me more. Guess it’s time to learn Linux. That’s real sad considering all computers come preloaded with all that garbage. My Mom couldn’t learn it and why should she? Good luck Windows 7 users! By the way is it just me or did I read this right…”Forum posts complaining about the problem mostly coming from XP users but there are a few from Windows 7 customers too.” Add Compaq and Vista, and recovery disks to that list. Goodbye Vista, hello Microsoft’s next fumble! I can’t believe they issued this today! WOW! I think I will go fill out my customer support survey now and take Mom back her computer.
I guess I will chime in on this, but I do not agree with Windows/Linux/OSX flamewars. Everyone should be able to make their own choices (although I will agree that the word "free choice" may be suspect here, since most computers seem to be pre-loaded with Windows).
Having used XP for about 7 years, Vista for 2, and am still using Win 7 which came on a new laptop, I thought I would share my experience with loading Linux on my main desktop last year.
I chose 64 bit OpenSuse 11.2, downloaded it for no cost, and installed it using the KDE 4.3 desktop. It was easy to install (graphical install was easier than reinstalling Windows, as most drivers were included). I did install the one-click ATI driver from the OpenSuse site. I have a dual-monitor setup, and I have to say that the 3D (compiz) desktop effects make Win 7 look very tired and old by comparison.
It's just a beautiful system, in terms of quality, stability, and ease of use. It runs my Canon scanner and HP laser printer perfectly, and is currently also acting as a file/print server for my Windows laptop and other computers in the house. Running XP in a virtual machine, and this seem to work great (I don't think you could play any games on this, however at least I will be able to run the one Windows program I need to use each year, for INCOME TAX).
Anyway, I can't say enough good things about Linux, particularly when they just give it away (nice change from paying Microsoft over and over again). I still think Win 7 is nice to use as well, but now I do all my Internet banking on the Linux machine, because of all the security problems related to Windows. So that's my two-bits worth.
I like the way linux as a command line and little things like that. But i grew up with DOS, and for that, have a understanding of computers amoung other things. Windows and OSX as made computers accessable to people with no or little understandng of computers. To be honest, these people (like my mother bless her) should never ever go near one or even think of touching one.
But then again i cant complain because by keepiung the community small and having to learn a little before you can fully understand how the system works keeps the r-tards away. Learning a new OS shouldnt be seen as an obsticle, but the flip side, an access pass to use a propper OS that just simply works very well, Heavily editable, secure and not bloatware hardware killing hog! Make a image in Photoshop and load it up in umbuntu's equivilant and SEE the difference! Compared to windows its so much clearer and has less more 'streaks'. Sorry for lack of propper intelectual words but i myself am no artist. OpenCL should become a standard as it is proven that DX10/10.1/11 dont bring a great deal to the table and is a much more better choice for been open source. THen the games community move to linux because it is simply a far superior OS overall. Not perfect, im not saying but runs circles round windows and OSX making them dizzy as paris hilton swigging Iowaska!
Thankyou windows from keeping r-tards away from a great community and OS, And thank you Apple for keeping the idiotic idolistic morons away from a great OS. Not that everyone is but you know what i mean... and if you dont... well... think about it a little more and work it out for yourself... ;)
@ S Ansell
Please help me understand what you are raving about, exactly?
"Installing something should NEVER require a command line prompt in this day and age!"
Installing Linux doesn't. If you actually try installing Ubuntu/Kubuntu/OpenSuse/Mepis or any other mainstream version of Linux, this is all done through a user-friendly GUI. So, perhaps you have not tried this in the last 5 years or so?
And I think you may also be confusing "might" with "right". Microsoft is filthy rich, and can afford to force most computer manufacturers to install it on new machines, also pay for tons of advertising, and force most PC game developers to use "only" its products. So, Microsoft becomes its own self-fulfilling reason for being a market leader, so you don't have to search for any other reasons than that (like "quality" or "security", LOL). Otherwise you are arguing in circles.
Linux is a free gift, and now with another rich (but "non-evil") company supporting it -- Google -- you won't have to put up with Microsoft's force-feeding you with its products any longer. And, you are always free to just cut the cord and install Linux (and run Sun's easy to install virtualbox for your old copy of XP, if you still find you "need" to run some windows programs that won't run under Linux/wine).
As for gaming, just save all the dollars you would have invested in a "gaming PC" and buy a much cheaper gaming console (anything but an Xbox360, if you want reliability in that as well).
Also, an example of some cool (and cheap) 3D Linux games that run on most PCs can be found at:
http://www.penumbragame.com/ageGate.php
"For me it does seem odd that the best OS is the Free one."
Windows isn't free...oh wait, you think Linux is the "best OS"? Excuse me a moment whilst I fall into fits of hysterical laughter.
AHAHAHAHAHAHAHAHAHAHA
I'm sorry Scott, but there's a reason why Linux, even Ubuntu which is much simpler, just doesn't gain the ground it should: there's no push from Linux developers or users to make Linux mainstream or work with a lot of games.
Whilst Windows has a few quirks, it also has a much larger userbase, which means more hardware configurations and generally a wider range of user expertise, going from the special needs level right up to MENSA+ level. Linux distros, in my experience, are simply too fond of keeping the status quo rather than trying to simplify the OS experience like Windows 7 or the latest versions of OSX.
I'm not saying either Windows 7 or OSX are perfect, but having tried to get to grips with Linux in a few virtual machines or spare hard drives over the years, the learning curve is often too great for most users to get, the gaming is mediocre at best (and let's face it, even if Microsoft open sourced DirectX, the Linux community probably wouldn't support it out of spite!) and it can still be a palaver just to install a driver or program.
Installing something should NEVER require a command line prompt in this day and age! It seems like a lot of Linux users hate GUIs for some reason. What's wrong with GUIs? For one thing, you don't have to manually type in lines of text to make a program work as you can just click a button. Microsoft used to work like that: it was called DOS! But they moved on. The command line should ONLY be needed for very technical areas which are only meant to be tinkered with by people in the know.
I'm sorry for ranting at you Scott. You're probably a nice enough person. But I just dislike it when Linux fanboys come here talking up Linux like it's the bees' knees. Linux is stable, but that means jack shit if it's not easy to use and doesn't run properly with all the software you want. Linux won't be mainstream until it undergoes a serious ethos change and realises it will have to dumb itself down like Windows 7 and OSX. You can still have all the technical stuff there too, but it has to be in addition to the simpler ways, not instead of them.
Before reading this article, I checked my father's computer to make sure he still had Windows Auto-Update disabled. I also checked for updates for the purpose of hiding this particular one. Guess what? It IS indeed still being offered as an update.
"...We also stopped offering this update through Windows Update as soon as we discovered the restart issues."
...MS is lying again
@ James - Yes, I have...what's your point? How is it related to this article? Do they cause a BSOD too?
Have you all heard of them?
Yup, I "updated" once with Vista, BSOD instantly upon reboot. The solution? Don't use Windows.
YAAAAWN... Are people still posting things like "do people still use the tech I don't use anymore"?
Heck, people are still using P3s for email.
wallpaper so it will lessen the shock of an actual BSOD or use a third party firewall and anti virus (one that does not assume your hardware is a life support system for itself). Turn off updates (if it was working don`t fix it) and hold on.
My first comment didn't post after a few minutes so I wrote parts of it again thinking I did something wrong, as is normal for for me.
If you own a netbook it most likely will be 32 bit. Vista 64 bit was slower than the 32 bit. Windows 7 finally is better than vista 64 bit and Ubuntu is better than all of them in my mind. There is a little tool called LiveUsb Creator creator that can turn a usb flash drive into a bootable drive from almost any iso.
Almost all netbooks are 32bit, and I think there in the millions.
And at Terry my Linux boxes haven't crashes in the last 3 years. Ubuntu and other Linuxs have grown so much faster than MS it's not even close. For me it does seem odd that the best OS is the Free one. People if you have never tried Ubuntu you are really missing out of something special. You don't even have to install it to try it on your computer. Just boot from the cd, if you dont have a cd you can download Live usb creator here: http://www.linuxliveusb.com/
and make almost any iso into a usb flashdrive bootable drive, no need for cd plyer.If you install Ubuntu and your wifi is not detected, use a cable for your nic and what a few minutes for the hardware updates. Most new broadcom wifi use the new broadcom sta driver.
Then there are thousands of great apps you can install,look at k9copy for example.
YAAAAWN... do people still use 32bit ?? How many of those 32 bit users have a 64 bit CPU ? Hmm...
This is not a problem with Windows, this is innovative technology to keep all of us pesky consumers from actually getting what we paid for. M$ has finally realized this, and this "innovation" is just the American way of doing business in the 21st Century, insuring profits, bonus checks and new Mercedes' for all M$ employees.
Available from your choice of the following URL's:
http://www.kubuntu.org/getkubuntu
http://www.ubuntu.com/GetUbuntu/download
http://software.opensuse.org/112/en
Works a doodle.