FRUIT-THEMED RETAILER Apple is trying to fix its broken 27-inch Imacs with a firmware update.
Apple fanboys who bought Imacs have been plagued with display problems. Some machines arrived with cracked screens, and apparently Apple has been replacing those, while other Imac punters have suffered flickering displays.
The company initially denied that there were any problems with its Imacs and still won't admit that there is anything wrong with the machines. However, it has released a firmware update.
Its notice said that the 27-inch Imac graphics firmware update applies to the graphics firmware on the ATI Radeon HD 4670 and 4850 graphics cards to address issues that may cause image corruption or the display to flicker.
The implication is that it is nothing to do with Apple, but more to do with the ATI cards. But it is not yet clear how far the upgrade will go to fix many of the problems that have bedevilled the Imac purchasers.
Aside from cracked screens, the problems listed on Apple's support forum have included a yellow tint in part of the display and irritating flickers.
Apple delayed shipping the 27-inch Imacs earlier this month, claiming that it was having supply problems. However, some people suspected that delay was really announced because it did not want more bad press.
It still won't say that the 638K update will solve everyone's Imac display problems. Its notice says, "If your screen remains black after applying the updater or if you continue to experience image corruption or display flickering after successfully completing this update, contact AppleCare or an Apple Authorized Service Provider."
So far some users have said that the firmware update still has not resolved their problems. Some of them have seen screen flickers again within a few minutes of restarting after the update. Others claim that their problems have been fixed. µ
Dont see the issue if people want to spend their money on Apple kit that is not the highest spec.
Would you complain about people buying designer clothes? £200 for a shirt or £1000 for a suite.
When you could probably get something similar for 20% of the price!!!
Its about buying something which other people do not have people aspire to be rich have nice house, car, etc
not cheap clothes from primark, or a mish mash put together Computer which looks like frankensteins monster.
Obviously some people need to get better jobs and some style!!!!!!
The fanbois count on this article is a lowish 1.5 (at time of writing). Looks like the Apple aura has taken a severe denting with this one.
<cycnicism I reckon Apple count the fanbois comments on places like the INQ. There's probably an app for that. They use this number to determine the level of quality control they should employ (currently about 1 / 20). They also use it to measure the depth of shit they're in (approaching neck high - thankfully St. Jobs wears polo neck jumpers). </cynicism
All good mate. The only problem is that running OSX on a computer which was not manufactured by Apple violates their EULA and they'll try and sue you.
This obviously is not a good thing for a company trying to do everything legally.
Apple was never interested in consumer satisfaction. There are enough gullible fools out there with too much money willing to pay for mediocre products which they'll defend to the death.
Clearly nVidia is at fault here. Duh.
:)
You hit the nail on the head. If you want a mac build your own. There are plenty of good looking cases and better hardware for a lot less money.I have never had a problem with any ATI card or the drivers. If you install the catalyst driver that could be a problem.
My home built box with alimun case and Gigabyte motherboard will run any OS including OS X and it runs mac better than my Imac. Some day maybe people will figure out apple.
Well most 1st generation products always have issues naming examples:
Sony PS3, Audi TT, Ipod nano, Windows Vista, Sony PSP, Ford Focus
Always wait for revision 2 this means the faults and issues can be fixed. if you going to blame Apple then nearly every company is to blame
What ever happened to 'just works?'
Marc - Apple doesn't make ram, hard drives, displays, motherboards, they pretty much outsource everything and -at best - put it together. They don't even do final assembly of some of their products i.e. laptops.
Saying it's not Apple's fault because they didn't make the part, is like saying Apple has no responsibility or control of any Apple product quality.
Do everyone a favor and learn to use google:
http://www.google.com/search?q=apple+nvidia+problems&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a
Apple has had massive problems with Nvidia before. Why do you think they dumped them in favor of ATI on the latest gen?
Also, MOST of the reports of problems with the latest gen is cracked screens. How, pray tell, is this the fault of the graphics card?
And again, this chipset has been around for quite some time and has not had any issues in both PCs and *nix distros which is what OSX is based off of.
You can blame this squarely on Apple and I would assume we'll see a response from AMD on this soon.
This happened before with the first generation 24 inch imacs with ATI cards freezing and distorted graphics and Apple issues a Firmware update.
I think the issue is ATI fault, Apple has never had this issue with Nvidia.
Mac's are without a doubt the best looking systems out there. Bar none. Nothing comes close.
Now what Stevie has done is convince the Apple crowd that because they look awesome, they also must have the best parts inside trumping PC inards with the best build quality ever. Then Stevie raises the price of Mac's to reflect this:
"You get what you pay for...."
Reality is the guts of all MAC's are medicore parts for the price you pay. Build quality of late has been piss poor.
Macs use LAST generation GPU's...No support for multiple GPU configurations. The only thing that Stevie is touting is the 27 inch screen and that comes broken in some Macs.
Smoke and Mirrors folks.
I don't call them the Cappuccino crowd.
I call them the Jack Daniels crowd....
They are so ruined on the sauce they can't tell they are getting it up the rear.
I have a hard time believing the cards are at fault here. Generally speaking the 4850s have been a very solid product and the hardware is very mature at this point. Sure, anything is possible... but Apple is always quick to point a finger.
Those cards all seem to work just fine in PCs.
I still reckon its sub standard/not powerful enough PSUs in the Macs.
Slim aint always better when you want power...even a piddly little 4670.
How does AMD take the flak for this one?
How about they fix the issue instead of pointing the finger. I blame it on Apple's manufacturing process, not AMD.
Here goes Apple again! Selling dodgy equipment that doesn't live up to spec, then issuing a firmware update to turn off what ever functionality is acting up. Happy now that you've spent an arm and a leg on your new iMac, and it doesn't work? I have a bridge I'd like to sell you too . . . .