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Apple's Time Capsule eats data

Bricks your backup storage
Thursday, 15 October 2009, 10:48

APPLE'S BUILD QUALITY goes from strength to strength with users of its expensive Time Capsule product complaining that it bricks their hard-drives.

The Apple Time Capsule Memorial Register, which went live over weekend, has already logged 294 dead devices that have been killed by Apple's rogue Time Capsule.

The site assures those who have lost a hard-drive to Apple's superior build quality that they are not alone.

"Please take a moment and submit a few details of your beloved Time Capsule. You will instantly notice it will make you feel better, but will also help others facing the same difficult period in their lives," the site consoles.

Apparently the average life expectancy of a Time Capsule is 18 months, which makes it a definite chocolate teapot when comes to backup. Still Apple is not really interested in gear that is more than a year old as it feels that people should be buying its too cool expensive gear every year.

Apple has been following its normal policy of denying that any problem exists, despite floods of complaints on various bulletin boards.

Timecapsuledead.org was created by a Mac user who goes by the moniker "zmippie" on Apple's support forum.

Current theories are that Time Capsule's high quality, made in China and blessed by Steve, power supplies are giving up the ghost, or internal connections in the power supplies are failing.

It is possible to bring a Time Capsule back from the dead using an external power supply but this is a little too complicated for the average Machead. Besides, this workaround has not been blessed by Steve Jobs.

Apple currently flogs two models of the Time Capsule. One is a 1TB backup device for $299 and there is also a 2TB model for $499. µ

 

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Comments
DRM’d Power

Don’t worry, Apple is already working a firmware update which will prevent its devices from working with third-party external power supplies. Every individual volt and amp will have to be digitally signed. They simply won’t recognize power coming from a non-Apple device.

posted by : Lawrence D'Oliveiro, 15 October 2009 Complain about this comment
Where's the Vole?

I think these rumors come from The Vole.

The Vole is upset because 2 days ago it was a naughty Vole, and erased the personal data of 1 million T-Mobile users in the United States.

Since then, we've had 2 Apple data eating stories. The one above, plus the story yesterday about OS X upgrades eating data (which was an issue in 2007).

Using mathematical probability, it seems an incomprehensible probability that the Apple stories would naturally coincide with the Vole/T-Mobile story.

Once again, The Vole skulks away from the crime scene, hoping someone else will get fingered.

posted by : Ken, 15 October 2009 Complain about this comment
Software?

that have been killed by Apple's rogue Time Capsule software.

How should that go? Well, you almost got there at the end of your article. It's cheap capacitors again that also have been an issue on some PC motherboards.

posted by : BerndR, 15 October 2009 Complain about this comment
Adequate cooling helps

I've had mine lock up (or more accurately, refuse to connect to my DSL anymore). I've learned that it helps to keep a small desk fan blowing on it (that sucker gets HOT!) and when it does lock up, a flick of the reset button in the back is usually in order.

I'm betting a lot of the HD failures are due to heat.

posted by : Mike K, 15 October 2009 Complain about this comment
It's a _Time_Capsule_, dummy!

In other words, you put stuff into it, then bury it in the ground for 25-100 years and forget about it completely.

Whoever heard of a time capsule you use from day to day?

For once, Apple got it exactly right.

posted by : Jon Green, 15 October 2009 Complain about this comment
Are you kidding me Nick?

I had to visit their web site to confirm my hunch, but the 18 month lifespan you quote is based on a couple hundred ALREADY DEAD Time Capsules? I'm sorry but I can't think of a witty comeback to this level of inanity.

Yesterday I read some nonsense article where you asserted that Snow Leopard already has more bugs than Leopard with no proof or analysis to back up that claim either.

The old Inquirer would make off-the-cuff comments like this but embellish them with a bit of wit or humor or sarcasm or insight that gave the impression that the author knew at least as much about the subject as the reader, if not more.

You, on the other hand, seem to be doing your best Beavis and Butthead impression, if Beavis and Butthead hated Apple.

Magee wouldn't let this s*** fly. This web site has been in a nose dive since he left and this is the article that's causing me to remove it from my bookmarks toolbar (where it's been ever since the site was started).

posted by : Tom, 15 October 2009 Complain about this comment
R.I.P. USB external stoic devices

ok I know there'll be many who disagree, but all of these must have a sucking expiration date.

The site is humorous, and brings up a valid consideration: Where do you bury the dead? There are grave robbers, identity thieves and zombie lords out there who would love to have your brick.

I think I'll hieroglyph da Vinci's fingerprints on mine and send them off to Dr. Zahi Hawass.

I turned to look but it was gone.
I cannot put my finger on it now.
Just nod if you can hear me.

posted by : Justin Seance, 15 October 2009 Complain about this comment
Grepping news sites again?

I see the ferret's "apple" and "bug" grep is bearing fruit again. 300 failed units, out of how many sold? Doesn't seem like an enormous failure rate to me, except of course for the failure rate of Nick Fail.

posted by : Gordon, 15 October 2009 Complain about this comment
I hate to say it, but I think Nick might be right on this one...

I know one person with a Time Capsule, and hers died within six months of purchase. Based on my sample size that's a 100% failure rate ;)

posted by : B, 16 October 2009 Complain about this comment
Beaming data into other dimensions

I am sure that Mr. Jobs will announce that the data is not lost, but has been miraculously beamed into some 5th or 6th dimension for safe keeping.

Apple time capsule...Windows home server...the power of marketing is nothing short of amazing. Both lose data, but sheople still flock to the stores.

Load something like OpenSuse on one of your machines, now there's a server (that does not lose data, and is free to boot).

posted by : Bahhh, 16 October 2009 Complain about this comment
@Bahhh

Why bring Windows Home Server into this discussion here? WHS runs on Windows Server 2003 - a REAL server OS. I don't see what OpenSuse has to do with anything as you'll lose just as much data as a time capsule and a home server box - if not more - if you don't have more than one hard drive to MIRROR your data onto. It also makes it ridiculously easy to mirror your data for safe keeping - something I'm pretty sure OpenSuse can't do... keyword here being EASY... for someone technically challenged.

With that said, I think St. Jobs does beam all data into the 6th dimension for safe keeping and will charge users $1 meel-ion dollars to retrieve it.

posted by : Max Weber, 16 October 2009 Complain about this comment
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