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Gmail fights contact confusion
INTERNET OMNIVORE Google has announced that Gmail users will be able to distinguish between their friends, with prompting from its web-based email service.
On the Gmail blog, Google shows it understands its user’s confusion between different contacts, meaning sometimes they email the wrong one. “When's the last time you got an email from a stranger asking, "Are you sure you meant to send this to me?"” it points out. “[Or sent] personal info to some random guy named Bob instead of Bob the HR rep?” D’oh indeed.
The “Got the wrong Bob?” feature will identify groups that you usually email together, and if you accidentally include Bob Smith instead of Bob Jones, a prompt will appear. It will ask, “Did you mean Bob Jones?”
Gmail software engineer Ari Leichtberg and Yossi Matias, head of Google’s Israel engineering center, also announced that Google has changed the name of the "Suggest more recipients" feature to "Don't forget Bob”, to ensure that no recipients of a group email are left off accidentally, whether they are called Bob or not.
The "Got the wrong Bob?" and "Don't forget Bob” features can be turned on from the Labs tab under Gmail Settings. µ
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but Outlook 2007's inbox search is absolutely atrocious as well.
The search results should do substrings but they should also rank by relevance.
Where the obligatory:
"Bob's your uncle"?
You never call. You never write.
I'm always getting mail from people I've never heard of. They must have just got the wrong Bob.
Instead of adding these whiz-bang "features" to Gmail, why doesn't Google spend time to fix the worthless "search" box they have on Gmail, that can't even find substrings? It wouldn't find "mail" in "gmail" if you searched for it.
The world's foremost search engine provider provides the absolute worst search engine for its email system, and yet takes it to even a lower level by *removing* standard sorting tools from it as well!