- Tuesday, 24 November 2009
- INQ Mobile
- RSS
Automatic simply means that you can't repair it yourself - Frank Capra
HP's Core i7 PCs show blue screens of death
HP APPEARS to be having major problems with its entire line of Core i7 PCs.
According to HP's support forums, the range is fast developing a reputation for locking up, freezing and throwing BSODs.
The forum has more than 100 pages of customers that have shipped back their machines and received replacement units several times only to see the exact same problem.
The problem appears to affect the entire range of HP's elite Pavilion Series using Core i7 CPUs.
One reader who pointed this out to us said that he tried just about every conceivable setting, driver, and OS including Windows 7 64 RTM to find a combination that would identify or isolate the problem.
He found that every configuration, including a clean HP recovery install, produces the same problem - random BSODs and freezes or lockups.
Currently on his third system, he has found that his machine is exhibiting the same problems again with increasing frequency.
"The problem appears to be widespread across the range. If this were not a widespread problem, what would the odds be of several users getting [three] systems with the exact same problem?" he said.
The bulletin board's theory is that the most likely cause might be a resister problem with the Pegatron motherboards.
There is already a thread entitled, "Pegatron Truckee-UL8E 1.03 motherboard is a total lemon". Inquiries to Pegatron are referred automatically back to HP, which has yet to make a statement about the problem. µ
Share this:
ShareBusiness Intelligence Software
Customer Relationship Management (CRM)
Enterprise Accounting Software
Enterprise Resource Planning (ERP)
Enterprise Systems Management
Oh crap, just when I ordered a few HP Z400s, although those have Xeon W3520s, but that's just i7 under a different name.
So is Z400 affected by this?
I think the problem is that the tester here used a recovery install.
You'd think to determine the cause this end user would roll out a stock installation w/o the hoards of bloatware HP ships their box's with.
Wintermute, are you blind or something?
The article clearly says the user has even tried Windows 7. IS there even the slightest possibility WINDOWS 7 to be in the recovery CD? I think not, as the damn thing will not officially ship to OEMs (and their revovery CD's) before mid Octomber.
The bottom line of the article is:
Whatever OS you try, the laptop will even BSOD, freeze or go on panic.
This is the real problem with laptops (apart from the slow harddisks). That, whatever you model choose, brand or not, you are basically forced to accept a subpar motherboard. Yes, the chipset will most probably be from intel/nvidia, but god knows who chinese underpaid employee designed the rest of the mobo.
This is par for HP. I'm the 'proud' owner of a DV9000 (paid $1,800) that has the faulty nVidia graphics card that overheats and kills wireless & mobos. HP would cover my dead motherboard, if I had an AMD chip, but not the Intel chip. Dead after 13 months of use.
HP does not stand behind their products.
I got a Gateway FX machine with an i7 920 and it is quite stable. Before that I had usually gotten HP machines with AMD CPUs.
I do have the GPU crash from time to time but it recovers ok in a few seconds. That problem is probably due to my running the folding@home GPU version.
It was just a matter of time before a company (like HP, Dell, Gateway, Compaq, etc...) sold shit for an entire line!!! Shame on them for making shitty products, but shame on the people buying these HP's, Dells, etc... They are WAY too overpriced
Being Major Mfg, EVERYTHING Is As Cheap As Possible. Pegatron Truckee-UL8E 1.03 Is xp Mainboard, Worse Stripped even further for Laptop enviorment. Leaving Little or NO HeadRoom.
Only true solution is to cut back to XP
32.
Vista IS BAD Idea, as Simple XP Mains Just Cann't Handle Strain, Need Fantastic MEMORY Upgrades, from 256 Mb to 2 or better yet, 4 GB. Need Optical Upgrade to DVD Burner & Need -=7=- 32 Bit. Then in Desktop It Might work, Yet Laptop, No, No Way. Its JUST Too Short.
Carly Might Run for US Senate, Family Losing ?Intrest. Karsbad hardly Has Time to Post AnyMore. Give Karla Florinos' Family (Moms Side of Packard) & New Friends, Break & Some Better quality Mains or Might Look For Better Perche.
drashek MD
buying OEM computers. Do yourself a favor. Go pick up some parts and build computer for yourself.
HP products are absolute crap.
The problem is in the power supply...
There shouldn't be any... really ...
... doing the backstroke.
Most companys seem hell bent on suplying the cheapest components in there pc,s so they can make maximum profits, if only they used logic and relized the cost of replacing machines and the damage to their repution will cost more than it would have done had they used higher quality componentsin the first place
For what it's worth, the issue is not a BSoD but a freeze. Nothing shows up in the event log.
i wonder if it's not because they use intel's Storage Manager driver v8.9... that driver is a piece of steaming s**t.
I know it because i was hit by the freezes and crashes caused by it.
On intel's support forums, at
http://communities.intel.com/community/tech/graphics?view=discussions
there's a thread that has almost 30 THOUSAND views (and 200+ replies) of people complaining about the same freezes, lockups and crashes.
http://communities.intel.com/thread/5036
downgrading the driver to storage manager v8.8 usually fixes the problems.
The same thing happened to my DV 9000. It was working fine for the the first year then it started crashing. It would recover and be fine again for awhile. Then one day the display quit working never to come back on again. Later on I discovered that it was the GPU. HP wanted $500 dollars to fix it. Good luck guys, pray that you did not flush 1000+ dollars down the toilet.
The article says they tried "All OS's, including Windows 7". Does "ALL" include non-microsoft products? Did BSD or Linux also freeze the system? Trying an OS with a completely different heritage is a more definitive way of determining hardware vs. software issues.
To answer Lord Ruler, a least one or perhaps two people said it hung on Linux. I had an initial install problem with RAID 1 going south and taking the reinstall partition with it with help from HP "support" and was running Ubuntu for a short bit. I did not have a freeze but not everyone is getting a freeze every time.
The biggest thing for me is that Pegatron people did admit a hardware issue with at least some motherboards before they stopped talking.
Yeah. HP will cover THIS new problem, just like they've covered the defective Nvidia GPU solder flaw.
My DV9500 was 23 days out of warranty, when it died a HORRIBLE, TRAGIC death!
Fought and fought w/HP, to no avail. Finally filed a BBB complaint, and was offered a "one-time, FREE repair", out of the goodness of HP's heart! They've used the SAME defective part. We'll see how long THIS lasts.
As much as I like(d) HP's products, this has done it for me.
Yep I'm one of the people who has a defective DV9000 and that along with this i7 issue has mad me a customer of Toshiba, AMD and ATI. Yep, they cost 2 other companies a customer by not resolving the issues.
Now where is the classaction I keep hearing about?