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Lenovo recalls faulty Thinkpad batteries

No fires this time
Fri Aug 14 2009, 14:51

LENOVO HAS RECALLED batteries from some Thinkpad laptop models because they erroneously display a system error message alerting users to "irreparable damage".

The outfit is to replace battery packs for models T60, T61, R60, R61, X60 and X6. An inherent fault in the Llthium-ion polymer batteries causes error messages to be displayed including "battery cannot be charged".

message-center-error11

No further explanation is given as to what the underlying fault actually is, despite calls by the INQUIRER to Lenovo and its technical support line.

You can check out if your own system is affected using the battery diagnostic tool, which can be downloaded from the support page.

It appears there is no immediate life-threatening danger with these faulty battery packs, which will not result in them exploding, unlike the last major Lenovo battery recall of 2006, where faulty batteries might have totalled your PowerPoint presentation, the laptop and everything else nearby. µ

L'Inq
Slashgear

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posted by : MarciaKelly28, 28 June 2010 Complain about this comment
Surprise, Surprise

No response from Lenovo... surprise, surprise. I've been totally ignored by Lenovo with my enquiries over a fault on my R60e. Customer support, what customer support?

posted by : Dave, 03 November 2009 Complain about this comment
Why FRU P/N 42T5245 with same problem but not eligible for replacement?

my R60 9 cell battery FRU P/N 42T5245 also suffering exactly the same problem recently. After running Lenovo battery diagnostic tool system says "not eligible for replacement"... Why is mine not replaceable?

posted by : roadspeeder1, 16 August 2009 Complain about this comment
yet another battery recall

I think batteries need some industry standardization because there are way too many recalls and shenanigans going on.

posted by : jason, 16 August 2009 Complain about this comment
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