Jump to content
The Inquirer-Home

Symantec, McAfee settle with New York

Will clear up software renewals
Thursday, 11 June 2009, 12:22

SYMANTEC AND MCAFEE have agreed to pay the state of New York $750,000 as a penalty for renewing customers' software subscriptions without clearly telling the punters that they would do so automatically.

Attorney General Andrew Cuomo had accused Symantec and McAfee of having an auto-renewal subscription policy which was about as transparent as the Great Wall of China.

Symantec has said that it has improved the auto-renewal subscription process to "make it more transparent and visible."

McAfee told the AP that it was working to clarify and improve its auto-renewal subscription process so that it would be easier for customers to opt-out. µ

 

 

Share this:

Comments
Only the lawyers win

Consumers got ripped off but the state of New York gets some cash. No justice there, as usual. meh

posted by : mike, 11 June 2009 Complain about this comment
Who knows

Who knows how many millions of dollars they made doing this. They should have to pay back everybody.

posted by : meto, 11 June 2009 Complain about this comment
Free AV - their should be govt adverts informing the people.

Free AV - their should be govt adverts informing the people.

Free Office application too - government adverts informing the people.

posted by : interested_party, 14 June 2009 Complain about this comment
Advertisement
Subscribe to the INQ Newsletter
Sign-up for the INQBot weekly newsletter
Click here to sign up Existing user
Advertisement
INQ Poll

Christmas computer sales

Will you be buying a new computer this Christmas?