Politics is more dangerous than war, for in war you are only killed once - Winston Churchill
IT LOOKS LIKE MPC, formerly Micron, formerly a glint in the eye of a potato farmer, formally a dirt patch, is going into bankruptcy.
According to the Idaho Statesman, they have filed for Chapter 11. Having a long history with their PCs, it is kind of sad to see, but the smaller players are definitely having trouble. This bout is blamed on the purchase of the workstation line from Gateway, and problems with Flextronics.
In any case, the stock has been delisted, and things are looking grim if they owe you money. That said, we hope they come out of this OK. µ
Its to bad companies like Micron are losing. Thay have always had top quality products and service and looked after their costomers very well.
My company has been under contract with Micron for our PC's for several years. The desktops are average quality, but the laptops have been poor at best. Many of the T2400 series blue-screen nonstop, we've received several that are missing wireless modules and other built-in accessories, and the batteries only last for six months.
Their warranty is even worse. When you have a problem, they send you refurb parts and factory seconds. Mnay manufacturers do this and it's become standard practice. But Micron doesn't bother testing the parts before they ship them out. I've gotten replacement laptops that were missing speakers, had dead lcd backlights and I even got one that was missing the little microswitches under the touchpad buttons.
Much like US automakers, Micron isn't a victim of the economy; they're a victim of poor quality control and bad decisions at the top level.
This is a hypothetical for discussion only! Someone should start a class action suit against both Gateway and MPC (MPC is protected now, wait till they emerge or two suits). Both companies were negligent in the sale/purchase of the warranty division and failure of due diligence has lead to losses. A class against Gateway for an improper sale of the warranty division was a breach of fiduciary responsibility to those that had in good faith signed up for multi-year warranties. If during discovery Gateway never intended to fulfill those warranties by selling to a company that would most likely fail they should be held in breach.
Walter, it sounds like you know a little about law. If you read this, please contact me because I would like to file a class action suit against MPC or Gateway. If there is anyone else out there that would like to join in please contact me as well.
I bought a $2000 Cateway computer for school with a 4 year warranty. In about 1 year, it broke and when I tried to utilize my warranty, I found out that MPC was going bankrupt. I was fairly sure that my warranty would not be honored, but I got confirmation today in an email the company sent out. They said plainly that no warranties would be serviced.
We have also received a confirmation email that no warranties would be serviced. If we the consumers effected by this action have recorse, I would also like to join in.
My company, like many others, has been ripped off by MPC, and Gateway, in my opinion. We bought computers from Gateway in good faith and they have pulled the rug out from under us. When I found out that MPC was doing their service, I had a feeling there would be problems. Why on earth would a company purchase warranties? It seems like it would be a losing proposition from the get-go.
Acer has purchased Gateway, but is still selling the Gateway brand. So, there really isn’t a Gateway company any more according to the Acer customer rep that I spoke to. Acer is completely out of the loop and he would not even give me contact information about MPC. There seems to be no way to contact a human being at MPC.
I have reported both companies to their local Better Business Bureaus. The BBB will not even address a complaint about a company that is out of business. The BBB basically did nothing about Gateway except for close the issue and keep it on file. I also reported MPC to the Idaho Attorney General. I have not received a response back from them.
This is a crime in my opinion and people should be made aware of the practices of Gateway and Acer and advised not to purchase computers from this company regardless of whether or not they are providing their own warranty service or not.
I would like to be able to contact anyone that is thinking of a class action suit against MPC. So, if that is possible, please let me know. E-mail: jsaul@hhsdr.com