Iphones are twice as reliable as Crackberries
A REPORT by third party warranty seller Squaretrade shows that Apple Iphones are twice as reliable as Research In Motion (RIM) Blackberries overall, during their first years of use.
Squaretrade crunched the numbers on failure rates of phones covered under its warranties and found that 5.6 per cent of Iphones, 11.2 per cent of Blackberries, and 16.2 per cent of Palm Treos malfunctioned during their first year.
Based upon its past experience with two out of three of the devices, Squaretrade estimates that the two year failure rate of Iphones will fall between 9.2 and 11.3 per cent, while the actual two year failure rates of Blackberries and Treos have been 14.3 per cent and 21.0 per cent, respectively.
Touchpad, touchscreen and keyboard problems led the malfunction categories for all three smartphones, with somewhat less that two per cent to slightly more than three per cent of devices having been affected. Iphones experienced noticeably fewer failures in the software, battery, call quality and power categories, and all three devices had very low failure rates related to bluetooth, accessories and cameras.
Most Iphone malfunctions were down to accidents, according to Squaretrade. Fully 12 per cent of Iphone failures occurred because the owner dropped it, spilled coffee on it, sat on it, or otherwise mistreated it.
The Iphone failure rate due to avoidable accidents was twice as high as that of spontaneous malfunctions. All other smartphones saw a slightly lower failure rate due to such accidents of nine per cent, which seems to indicate that the Iphone is less rugged than its competitors.
The full report is here (PDF). µ
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Until they create one with a replaceable battery, I don't want anything to do with the LPhone. Think AT&T will ever sell a Google Android based phone? I doubt it.
What about the fact that Iphone's internet browser constantly crashes?
I would take that into the reliability of the product.
the only reason apple has "lower failure rates" is because most of the people that own an iphone have jailbroken it and have no warranty.
Just curious why the resident Apple INQ expert, Nick Farrell, didn't report on this?

Clearly there has to be a way to spin this article against Apple? He could argue that the #'s are just a conspiracy or iPhone owners are too stupid to understand a malfunction or perhaps they re so rich they just throw the phone away and buy a new one.

Surely there HAS to be something wrong with these #'s!
I bet if we go on to find most-reliable-ever mobile then it would be anciant nokia-3210/3310 (though i dont like nokia, i am samsung, htc guy). i have seen people typing sms blindly on it and its still runing with people.

Apple-whitepaper (one or two things might now be present in latest iphone)
vertical only web-browsing
no handwriting
no mms
no video capture
no cut/copy paste
no/worst flash support
Safari runs like a with broken ankle
I suspect the numbers - particularly the nature of failures - are off a bit due to the fact that folks who engage in contracts with third party service providers such as SquareTrade often treat their equipment differently. Of course all the brands would show equally skewed numbers, but failures due to mishandling may be somewhat over-represented here.
Also... one little scratch on your iphone and apple will turn the blame for malfunction away from themselves and on to you.