After telling Jon T that they'd shipped him a replacement a week before, they then told him there was a shortage. Perhaps they were hunting for the elusive letter "e" or "s"?
Said Jon: "One wonders if the dreadful keyboard drought is affecting all their notebooks, or only shipments of the M1330 (the model I'm waiting for). Is this a worldwide shortage, or only Ireland? Only customers in South Africa? Only perhaps it's only international CompleteCare customers. Inquiring minds want to know.
"Poor Dell. Maybe they could borrow some keyboards from Lenovo to tide them over?" ยต