Shaw wants people to pay a $10 "quality of service enhancement" fee if they use a VoIP phone service.
A SpokesVonage has called on federal regulators to investigate what it calls a "thinly veiled VoIP tax".
It says that it is all a Shaw game to unfairly drive up VoIP prices in Western Canada to protect its own high-priced service.
It is similar to attempts being made across the border in America, where phone companies and ISPs want to charge extra fees whenever people use their lines. The users say they already support the internet providers through their monthly bills.
Shaw's press office was not returning any calls on the issue.
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