HP admits 38 desktops have defective Nvidia chips

died with the same symptoms as those listed regarding the laptop models HP considers "affected." It had a 7000 series NVidia card. Even with the Bios update to keep the fan blowing hard even with nothing running on the desktop.

NVidia makes garbage products and does not back up their incompetence with integrity. I am an Nvidia victim. 1 year and 3 months of use and never for hours at a time and then it quits. There used to be a time when people and companies worked hard to produce quality products for their consumers...then we sold out to China and became the market for cheapest pieces of sh!t, which Nvidia sells.

DEAD tx1000 and tx2000 HPs visit the following link and sign the petition.

http://www.petitiononline.com/deadhptx/petition.html

My laptop died while performing a 'critical' bios upgrade according to HP Healthcheck software (F.2B dated 1/28/08) that supposedly resolved some fan problems which I was experiencing (overheating). When it turned itself off during the final stage/rebooot, it did not come back on. When pressing the power button, you get 1 long and 2 short and very loud beeps with no video, nothing. Emailed HP, was told they have no authority to do anything after 10+ emails back/forth with someone who obviously did not speak good English and forgot often the conversation and topic. Did HP Chat, was told to take it to an authorized HP service center and call 800-HPINVENT, so I did and got someone with not so good english - could barely understand him, was on the phone 50 minutes and he finally put me on hold and never came back when I challenged his knowledge of the issue. So I took to Geek Squad at Best Buy in Vancouver, WA. They sent to their repair center in which I was told the motherboard,keyboard, and video was bad (over $500 to repair). In meantime, I called HP consumer relations and told my story, they gave me a case # and engineering and at first they agreed to pay for 50% of the repair since my model wasn't on the 'known issue' list, then persuing the issue further, they agreed that the bios upgrade should have never effected my laptop as such and agreed to cover the repair (insisting it was only the motherboard that needed replace and not the other things). I guess the authorized service center doesn't accept HP billing as they refused to let HP pay for the repair and sent it back to Best Buy in Vancouver and now HP is sending me a box. It's been 3 weeks now dealing with the issue and hopefully I will get it resolved. We shall see. I'm writing this message on my old 2001 Dell desktop and although slow, it still runs. My laptop is less than 3 years old purchased from CompUsa w/exteneded warranty that is no good now. What a rip.

HP needs to honor the repair for all machines effected by this. I'm happy mine is getting repaired, but feel bad for those who have not been as fortunate. I think you need to be very persistent and don't give up. Squeaky wheels get the grease.

My laptop's graphic card died yesterday and now it's a completely useless $1300 piece of cr*p. It seems that Nvidia designed this faulty chipset and HP has been using it for a while. The ironic part is that it dies shortly after the warranty expires.

I've made a post about it on my blog, which I'll keep updated:

http://www.mycheaplaptop.net/2009/03/never-buy-hp-laptop/

HP DV9700 model with NVIDIA 8400 card having same problem, Just happened to me and my 1yr warranty was up ny 10 days. Hp says tough luck to bad. This mdel not included in recall. WHy??

My cpu was returned to HP support by stanley at lignumtech for repairs but it still does not work. It is still shutting off. May I have a refund? Please reply to this comment for further details.

I'm having the EXACT same issue with my HP Pavilion DV9535nr laptop with Nvidia graphics card, but it is not on the list. After reading the forum threads on HP's website, it seems that there are lots of people with this model having the same issue. I'm not sure why HP is ignoring some models. I purchased my laptop one year ago and have had to replace the motherboard twice. It has failed again and HP wants $1,000 for repair (and of course it is past the 1 year warranty period). I guess I now own an expensive paper weight.

"HP is aware that certain Nvidia chips used in the HP Pavilion Slimline Desktop PCs may experience issues," the company claims in a statement sent to PC Pro.
http://www.pcpro.co.uk/news/230097/has-nvidia-problem-hit-hp-desktops.html

Even thou I own a Nforce4 motherboard (thank god thats safe - I hope) and I just purchased a used 8600GT off eBay for £24.

I am glad they getting there just deserts for too long nVidia have ignored there main customer base the OEM builder. Over the years the times I've read on forums how nVidia have never answered to e-mails regarding 1 of there products or replied back saying speak to the manufacturer when it's there GOD DAM CHIP.

The AMD/ATi merger scared a few people and ATi suffered with no so excellent fighting products against nVidia. nVidia with there head stuck up there own ass just laughed and thought ATi would never come back to snatch 1st place and they where wrong. Look at the 4xxx series it's the card to own at the moment and now AMD/ATi have looking better lets just hope ATi can come up with another good product for the 5 series.

nVidia deserve to get whats coming to them they just hope my products dont stuff up or I'll be putting in a claim too. 1 things for sure and I hope AMD's Denab is going to be good I'm going pure AMD/ATi for all my next lot of builds.

Just got done changing out a Gateway motherboard that had the 6150LE. Not to fun when its BTX format, went from graphics problems to no boot.

Yet again a little research proves Charlie wrong; this headline should read “HP admits 3 desktops have defective Nvidia chips”

People, before you take Charlie’s (not his real name btw) word for things, do a bit a reading and analysis for a change.

If you look through that list from HP a number of these model numbers are exactly the same, but only for differing countries. IE: s3020nl, s3020sc , s3020jp , s3020n.

These do *NOT* mean different computers, only a different sticker on the back depending on which country it gets sent to. If you narrow this list down to non-replicated model numbers you don’t get 38 you get 25.

Even with 25 different model numbers most of these differentiate themselves only in what was offered by HP at buying time. IE: The s3130.uk differs from a s3140.uk only in what processor you chose (Athlon 64 X2 4000+ vs Athlon 64 X2 4400+). It’s the exact same board and system otherwise.

If you throw out those same systems this list gets narrowed down to 3 models that actually had differing motherboards and/or chipsets.

Way too much FUDD in this article. 

I tried to check the complete list of affected systems and all the ones I could find were Nvidia 6150LE integrated graphics

Without Nvidia the competition will ease off for Ati, so prices won't drop and new technology won't be released so often. Ati paid the price with the lacklustre R600 chip at the time, with its poor texture filtering and anti aliasing performance. I think now is just the time for Ati to rule the roost, Nvidia needs some new hardware to make a good comeback, and this will take time.

"For those keeping track, the bulletin concerns 38 models of HP Pavilion Slimline desktops, and at least some use the 6150LE chipset."

Some? What do the rest of them use?

"We can't wait to hear the spin on this one."

Well, we've sure heard your spin.

"Laptops only, my behind. HP only, my behind. Small batch, my behind. Under control, my behind. What will be next?"

Next? Your behind?

Technically HP hasn't exactly owned up to the 6150 chipset as being the cause of the inability to display video at boot up. They aren't even mentioning the 6150 chipset either in that e-mail or on their site. They just list the model numbers of the PC's and that they are among those that have the no video at boot problem. Just pointing that out before the hailstorm of NVidia Fanboys does.

This just keeps getting better and better.

where are those fan boys now?

This is the end of N-vidia.All the oems should stop using their gpus immediately.All their chips are defective.N-vidia consists of the scummiest figures you can gather in a company.

a proud owner of a complete DAAMIT pc.

I wish I could say I'm surprised.

As for charile, whether amd paid him off or not, nvidia should consider paying him some hush money...



You are my hero (L) :D

so another thing CD predicted has become true.
The nvidia fanboys who attacked and insulted him back then should start to write some very good apologies.

Yes! indeed, that is one more step downwards towards a big gaping hole nvidia.

I bought an Nvidia 8800GTX and a 680i motherboard two years ago and have had a decent experience with them, other than the still occasional TDR error. Also competition is so very good in the graphics world. I just love the low prices on what was break the bank type hardware, we can thank ATI for that.

Now that said I hope this defective chip problem brings Nvidia to the brink of bankruptcy. I hope it all but ruins them for competitions sake. They need to be taught a lesson on how to show respect to their customers. My guess is that if they were to really come clean on the parts that are affected it would ruin them, so maybe they feel they have no choice. 

The way they've gouged their customers (GTX280 for $650?) the whole idiotic naming of their products and now this UMAP price manipulation. It just shows how little they think of the people who keep them in business.

Good work, your predictions keep getting truer with each passing day and NV fanboys keep getting humbled.

When will you fanboys admit you are wrong?

Give them hell Charlie, these cunts deserve no better ...

That's it. I'm not buying anything Nvidia for the next 2 years.

Looks like Charlie was right all along and all those Charlie haterz that spat in his face with comments stating that he was poised against nV will lick it up and swalow.
nvidia has been a long time "champion" and rested on its laurels way too much and thought they could get away with a small batch sh!tty of products they spewed on to market. They knew them chips were defective since day one but they went along with it and praied to the pagan gods they pray to that they will not fail. Well thats what you get for being a pagan whore nVidia. 650 $ for the 280 on launch . I hope that sh!t fails too and nv goes down with it!

If the desktop 6150le is faulty, the chances of the 6100 being faulty, and the 6150 being faulty have to be high... What about the lapto versions of this chipset? If they are faulty pretty much every AMD system sold before the AMD 690 chipset, could be faulty

This is just fantastic news! Keep them coming Charlie. At least you try to cut through the bullshit of marketing spins.

Well folks the writing is on the wall after reading this. Coupled with uncertain economic times and the mass defects bound to pop up from other manufacturers, it's game over for nvidia. Can't say Ill be that displeased to see them go to be honest. This will spiral out of control and someone has got to pay for this. When the collective OEM builders class action gets launched against NVIDIA it will surely tank the company. 
The end of a era. Thank god AMD never merged with NVIDIA!!! 

Talk about opening up a can of whoop arse on yourself!!!