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Microsoft and Best Buy accused of scam

Beware of checkout clerks bearing gifts
Thursday, 8 May 2003, 10:02
TROUBLE IS BREWING in the form of a proposed class action lawsuit. Samuel Kim is accusing Microsoft and Best Buy of a scam that involves MSN subscriptions.

According to Reuters, Kim went into his local Best Buy and made a purchase using his debit card. Along with Kim's purchases, the checkout clerk scanned an MSN free trial disk. Kim says that he questioned why the disk was scanned and was told it was for stock-keeping purposes. He thought nothing more of it... For a while.

Some time afterwards he discovered that money was being debited from his bank account. It was going to MSN. Best Buy had passed Kim's debit card details to the Microsoft division and it had activated an account for him.

Kim says that he never asked for that account, never used the disk and certainly didn't want it. But he has been unable to get a full refund and has reached the end of his tether. He is also concerned that many others could have been caught in this trap.

So, if you've ever had an MSN disk in with your purchases from Best Buy you should probably check your bank statements thoroughly. The report says that MSN and Best Buy have refused to comment so far. ยต

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