Comcast contract one sided

THE WASHINGTON POST has stumbled across changes to Comcast's contract which means that punters cannot sue the outfit for any negligence, but can be sued themselves.

The change was put on the July bill says that customers who do not opt out within 30 days of receiving the Comcast Arbitration Notice will relinquish their right to pursue any legal remedies against Comcast in court, including claims for negligence, fraud or intentional wrongdoing. It means that you lose the right to sue Comcast, while Comcast retains the right to sue you.

In the spotlight Montgomery County which seems to have been the first to notice the change and publicise it.

Montgomery County Executive Isiah Leggett said that the move forces consumers to go to arbitration rather than go to court. However he was concerned that subscribers will unknowingly give up some of their consumer rights by failing to opt out in time."

He added that vendors should not change the terms of service without first receiving the consent of the consumer.

More here. µ