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Spat between Asus and Gigabyte boils over

Analysis Clearing the junk from junkets
Sun May 18 2008, 22:30

ASUS HAS become quite a behemoth. The branded operation alone, without OEM operations, chalked up some US$ 7 billon worth of sales last year.

But being big has not diminished Asus' sensitivity to smaller players' shenanigans.

So, when Gigabyte, fixed a big press junket in Ole Taipei recently to compare its "inventions" against those of Asus, and spread some dirt on its bigger competitor, what was Asus to do?

It does happen that industry players organise "media events" with the purpose of showing "facts" and such to denigrate their competitors, or throw accusations.

AMD's events last year were often attacks against Intel and we all know about chief Nvidian Jen Hsun's recent bouts of mud-slinging. But a Taiwanese vendor staging open, public proclamation of war against another one - and bigger one at that?

But it seems that one of our famous US journo friends from an even more famous US web site, wined and dined by Gigabyte, hopped over by taxi that night: straight from the dark grey, gloomy depths of Chung Ho City to the sunny northern suburb Beitou where Asus is headquartered.

Theo covered the journo side of this embarassing mess for Gigabyte pretty well on TGDaily. But what's the real story behind this unseemly spat?

No, it is not the one-off EPU power consumption "invention" battle, as much as Gigabyte - and maybe Asus - would like you to think. Nor is it really about whether you got a true 8-phase or now true 16-phase (Asus just announced it) power design on high-end mobos.

Also, it's not on who put an extra PCI-E bridge or switch on board to add more physically large (x16 form factor) but lane-starved - i.e. bandwidth-crippled - I/O slots. MSI did that too, by the way, and there seems to be no quarrel with them, at least not to this level. Neither do you see, for instance, fights between Asus ROG and Foxconn Quantum Force teams - the two high-end mobo groups seem to respect each other.

The animosity between Asus and Gigabyte seems to go deeply, and across the markets and regions. Even here in Singapore, being a major global electronics and trade centre, we've seen Asus complaining about Gigabyte's unfair ads against it, then Gigabyte complaining about " someone's" exposure of Gigabyte board EMI problems, and so on - and that was over a year ago.

So, we come to Asus'response to the matter of the press junket, published Friday.

These are the critical paragraphs:

It has come to our attention that a certain Taiwanese Motherboard Manufacturer has made false claims against ASUS motherboards. These claims have given rise to false information being communicated in both the mainstream media and technology channels. ASUS wishes to clarify the issues and so avoid any further confusion.

After investigation, it is clear that this company in question made use of a sponsored gathering of local and international media to deliberately spread information that we consider both untrue and without credible verification. This disinformation is not only extremely damaging to ASUS but also completely misleading to the consumers.

ASUS reserves the right to take legal action against any individual, organization or corporation which creates or spreads such rumors.

This heralds a sea change in the way big Taiwan companies, usually press-shy, will handle the journalistic affairs in the future. On one side, us hacks, analysts and other tricksters of the trade will become far more important in the island's vendors' brand-building battle, as they transition - not all succesfully - from OEMs to worldwide brand names. Do expect more "fun" events of all kinds, colleagues.

On the other hand, they'll become even more careful on whispering all those secret things, whether it's showing you the latest AMD roadmap, or ranting on the boss, not to mention the competitor - especially if it's not too late in the night for you to still hop on a taxi to that competitors' office.

Finally - because, for the first time, we're talking about a possible big lawsuit against Gigabyte. The pentup frustrations and tension are there.

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Comments
Re. Axiomatic

Please tell us at The Inq more about that story, what was the problem and solution, not to forget the "support history" :)

posted by : Nova, 20 May 2008 Complain about this comment
ASUS support... never heard of it...

I have had both brands motherboards and they both are capable of making decent products. I think the real clincher is that Gigabyte has at least adequate support whereas ASUS support is non-existent.

Don't get me wrong. I think ASUS actually makes the better boards. But don't expect help from them when something goes wrong. I just experienced this with my brand new Striker II Extreme.

It took some excellent work from the OCZ techs who manufacture my memory to fix my issue. ASUS would not lift a finger to help.

Very unimpressed with ASUS, to the point that I will avoid them on my next PC build.

posted by : Axiomatic, 19 May 2008 Complain about this comment
I like Gigabyte

I picked up a x38 Gigabyte motherboard and it works great. I also bought a ASUS eePC and it does good too with XP on it.
I like them both, hopefully they will both jump on the band wagon with the Flash Linux on all their motherboards. Watching Microsoft sh*t it's pants would be great.

posted by : regulas, 19 May 2008 Complain about this comment
Walk with giants just might get stepped on.

This year ASUS has sales of about 4.5X in the first quarter and a little more then 5X the total sales of all the others put together. I bet they are just a little pissed off at their loss of market share. Maybe they should just start selling products as good as ASUS and stop the BS. Go nail them to the wall ASUS.

posted by : Blip, 19 May 2008 Complain about this comment
Calling eachother Differnt.

ANYONE.(Named Tom).
tom drashekFirst don't Asus make gigabyte stuff? Its constant outpouring of Mains that makes leader, asus, while best of most, Esp ROG, seems to have Stalled for awhile. Gigabyte moreso.

Probably all best Top mains will continue to be Asus. However all small stuff is just assumed to be there, it does make difference, yet NO one item is going to steal show.

Think:
20K Maromnies (named for inventor of THE tomistor) for calculator, 200K for Ms.Thomas Pacman+, 2 million for Texttoming arpanent2. 20 million for K7 XP tomputer 200 million for X2 TomCom , 2 billion- Next big step, Ultie_Tom Step & Whom Does that engineering Gets Crown in synthetic & specific testing. COULD BE ANYONE (Named Tom)
stewie thomas drashek

posted by : Twiddle Attacks, 19 May 2008 Complain about this comment
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