The quicker a phone's answered in sales, the slower it's answered in customer services - Brownridge's Law
The outfit said that it would inspect and replace three compact personal copier models made in Japan between 1987 and 1997 due to a faulty connection involving the power cord.
It believes that only 270,000 units are still in use. One caught fire in Japan earlier this year, but there were three cases overseas in 1998. Nice to know they were on the ball.
More here. µ
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