- Saturday, 11 July 2009
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Politics is more dangerous than war, for in war you are only killed once - Winston Churchill
US banking giant wakes up to Firefox
THE LARGEST BANK in the land of the free has failed to work out that there are other browsers that are not made by Microsoft or Apple.
The Bank of America's website does not support the Open Sauce browser Firefox, even though the Mozzarella Foundation's pride and joy holds 20 per cent of the browser market.
The Bank's site lists Microsoft's Internet Explorer, Apple's Safari, and long-in-the-tooth Netscape, which even its former owner does not support any more.
According to News.com the complete lack of Firebadger support was noticed when a reader rang up the bank because Safari didn’t work very well on the site.
The Apple fanboy said, "please don't tell me to use Firefox instead". Safari users get told to use a proper browser a lot. However, the Bank's support staff said that he wouldn't say that because the site was tiggered on Flamingsmallmammal too.
A bank spokesperson said that there was a process the bank went through before it 'officially supported' a browser type and version, which includes in-depth functional and regression testing cycles.
Quite why it has taken the bank so long to go through this process she didn’t say, but she did expect to have everything up and running for Firefox version 2.x in the near future. µ
L'Inq
News.com
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Hey dont worry about it use Opera instead set to identify itself as IE 6. No problem.
Have been using Opera this way since 2001.

That on the other hand fools the statistiks over the webbrowser traffic and MS get a extra tick eventhough I use opera but hey websites works even good old MSN when they had messed up years back worked!
Funny, I've been using FF there for years without issue.
Eh?
I've been using FireFox at the bofa site for years as well. Somebody has their facts wrong. And that's Windows and Linux versions. For that matter, my wife uses Safari to access the bofa site all the time as well.
Why should customers trust a bank that cannot support ALL web browsers by simply complying with the HTML standard? Bank of America only illustrates that they have hired the wrong people.

Most customers in the US find that they can easily join a credit union and that most credit unions offer far better terms and customer service.
I've been using the BoA site for 2 years from firefox, absolutely no problems. They probably just have a lazy content manager who forgot to update the little dohicky at the bottom that says what browsers are supported.
I use Firefox with bankofamerica including online banking... no problems..
As usual, Nick finds a way to twist a story about a web site not working in a Gecko browser into it being Apple's fault. Well done there Nicky, was starting to lose faith in you for a moment there. 

The real story here is one of lazy web developers, who probably built their site around MSIE, with total disregard to the idea that some of their customers might be using something different. A properly designed site built to conform to web standards should remain functional and presentable in any modern browser. 

Where I work we tend to use FireFox and IE7 as the prime development platforms, because IE7 is, like it or not, the current version of the front line browser and because the wealth of development tools available for FireFox make debugging, testing and profiling javascript and stylesheets a breeze. Once that's done we then figure out what's broken in IE6 and how to work around those faults with hack stylesheets and hack javascript hidden in a conditional comment from the other browsers. It's hard graft, but the end result is a site that works in all the modern browsers and in IE6 as well, it's a matter of professional pride as well as good business sense to support as wide a range of clients as possible. That this bank didn't shows disdain on their part.
Been using firefox 2.x and now 3.x to acces BoA in the US. Works fine.
I haven't had any problems with FF + BOA either.
I use FF on BofA's site all the time. There are a couple minor niggles of the link positions being slightly miscalculated from the graphics on their tabs, but that's more of a css/layout issue being specific to IE than a browser issue.
Sauce - Source
Mozzarella - Mozilla
Firebadger - Firefox

Some One Needs To Do There Work
All you need to do is install the IE Tab extension and Firefox 2 and 3 work fine with BOA websites. The same holds true for Microsoft Update.
there work = their work

Spelled right, but used wrong. 

A non-Drashek
Dear MicroChip123;

It's "Can't" and not "Cant",
also "Their" and not "There" in this particular context.

Sorry, couldn't resist.