O2 text centre goes into a loop

AN INDIGNANT INQ reader contacted us to complain that O2 was sending the same text messages to her daughter in Spain over and over again.

It appears that O2's text message server - technically known as an SMSC - had managed to get itself into an infinite loop.

The INQ would guess it wasn't receiving the acknowledgement it expected so it was re-transmitting.

Unfortunately, this fault continued into the middle of the night and the recipient - neglecting to turn off the text message received notification - was being driven crazy.

Worse still, it was costing the daughter to receive the messages from an overseas sender so her prepaid phone was haemorrhaging credit fast.

O2 has apparently promised a full refund but our reader hasn't had an apology or notification that the problem has been resolved. Has this happened to any other INQ readers? µ