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Hosted CRM ‘has arrived'

Channel shows off custom tools
Wed May 25 2005, 12:09
HOSTED CRM specialist has released a set of tools that allow its applications to be customized to suit particular user needs.

The launch of Customforce 2.0 comes hot on the heels of last week's strong Q1 financials and the announcement of several high profile new adopters of its Web-based apps.

Salesforce has also released details of a partnership with Accenture. The consulting giant is to build a practice dedicated exclusively to selling licenses for Salesforce applications.

Clearly confident that it is on a bit of a roll, Salesforce says the Accenture deal is proof that corporate confidence in the hosted software business model is at an all time high, outweighing concern that security worries are holding back wider adoption.

"This news continues to validate the Salesforce model and prove that organizations who can afford to choose any technology in the world to automate their businesses believe in what we can do for them," said Phill Robinson, senior marketing veep at Salesforce. µ


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