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Intel, Windows 2000 and Roxio cause PC unbootability

Look before you leap
Tue Sep 02 2003, 15:12
A PROBLEM with Intel's Application accelerator means that if you've Windows 2000 running version 4.02x of Roxio your machine becomes unbootable.

A reader says that Intel technical support is unable to fix the problem, which is documented at a URL at its site, for an earlier version.

It's answer to the problem is that you upgrade the Roxio software before installing the driver, but you don't find that out until it's far too late. Our reader said that technical support asked him for a heap of technical information but the problem is if you can't boot your machine, you're up the river in a PC canoe without a paddle.

He said Intel has told him that the problem cannot be fixed but only prevented. The problem is, however, that there is no warning eitehr in the installation documents or on the download page for IAA.

There's a PDF at the Intel site documents the problem, here. µ

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