APPLE FORUMS are buzzing with complaints about disappearing files from the Cupertino company's newly-launched High Definition (HD) service through Itunes.
The software automatically downloads two versions of any movies or TV episodes, the HD version to watch on your big screen telly or computer monitor, and a Standard Definition (SD) version which will sit happily on your Ipod or Iphone.
The problem is that Itunes seems to have had a bit of a wobbly and, instead of following normal Apple file-naming conventions, whereby duplicate files are renamed with sequential numbers (file.m4p – file-2.m4p – file-3.m4p, etc.) the two files are conflicting and overwriting each other.
So what happens is, you wait a couple of hours for your HD file to download... all well and good. Then the SD file, which takes a few minutes, automatically kicks in and kills the bigger file. bah!
Some users are reporting that allowing 'simultaneous downloads' through Itunes fixes the problem.
Over to you Apple... µ
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