US taxpayers may face nasty Turbotax shock
US taxpayers could get their butts kicked by the IRS if they rely on Turbotax up to the April 15th deadline because it appears their is a continuing problem with activation on the program as the time draws nigh.
Reader attempting to activate Turbotax and so stay in the good books of the IRS tell INQ central that even Intuit is not certain why the program cannot be activated.
One reader asked the firm why a request code wasn't generated when he tried to activate Turbotax, only to be told that it's an "issue" which Intuit is "investigating".
Another reader told the INQ today: " I spent the whole afternoon on this "issue" -- support by "chat" was responsive but when I called to activate by phone, I was put on hold for one hour and 45 minutes after which my phone ran out of battery.".
He said he'd used Turbotax happily for the last two years but the turbo prefix in the software package was beginning to gnaw away at his confidence.
Intuit is telling frantic taxpayers who can't activate the software to ensure they've a backup of everything - a piece of advice which holds good whether you're writing a book, paying bills or anything else to do with computers.
In fact, no wonder the sales of printers continue to be excellent. For some odd reason, not everyone trusts digital data and pixellation.
If only the paper suppliers would provide reams of parchment so these valuable words would still be readable long after CDs have rotted into the ground or developed odd fungal strains.
Remember the old saw: "No taxation without representation" - a spur to American independence from Britain. But don't worry folks, we still haven't got representation here though we're taxed up to the hilt. ยต
See Also
Intuit attacked over Macrovision software activation scheme
Intuit admits to a few mistakes with TurboTax
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