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Walking Irishman beats Apple

Outfit turns pastel pink with embarrassment
Wednesday, 23 August 2006, 15:47
APPLE'S IRELAND office has finally said sorry to a bloke who had threatened to walk across Ireland to protest about the Cappuccino outfit's shocking customer service.

Karl Hayden's ten month-old iMac crashed on July 14 and after several botched attempts to fix it, Apple agreed to replace the computer on 14 August.

Then it failed to pick it up.

Hayden threatened to carry out a "walk of shame" from Dublin to Cork, which is the location of his nearest Apple repair centre and a sodding long way. His big idea was that if he told the media about the walk, it would embarrass Apple as well as gain attention for his plight.

It looks like Apple saw a PR nightmare coming and decided to do something to head it off at the pass.

According to Macworld, Hayden received an apology, a replacement 2GHz iMac Intel Core Duo with 512MB and additional memory to match the broken iMac, which had 2GB installed. ยต

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