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IBM closes Symphony and orchestrates $25 support scheme

Not music to everyone's ears
Wednesday, 11 June 2008, 17:07

IBM HAS DECIDED to follow in Oracle’s footsteps and try to make money out of cheap business-orientated open source software.

IBM’s Lotus Symphony seems to be eyeing up large enterprises by taking old OpenOffice.org code and re-releasing it in closed source format as a freeware office suite for making and sharing documents, spreadsheets and presentations.

The firm reckons that, if it offers unlimited subscription-based remote technical support, say at around $25 a head for 1,000 employees, it can still make quite a killing on the “freeware”.

Of course IBM is claiming that Symphony, which will be available in 24 languages by the end of this month, could save big companies big money; purportedly something in the region of $8 million in software license fees for a 20,000 strong company. But the move comes at the expense of truly free and open source alternatives.

So far, IBM says that almost a million people have downloaded the new software, and the company is now also approaching smaller enterprises (around 500 employees) with a similar package dubbed Lotus Foundations.

Foundations is a sort of mish-mash of Lotus Notes, Domino mail, file management, firewall, directory services, recovery and backup, anti virus and anti spam programs and support for Microsoft Outlook.

So it seems IBM is proving yet again that there is no such thing as a free lunch... or in this case, corporate-sponsored ‘free’ open source. µ

L’Inq
Linux.com

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Comments
FOSS?

Is IBM actually charging for the software, or is it charging for the technical support?

It's okay if Canonical gives away Ubuntu, but does have paid technical support, but it's not okay if IBM does it?

As long as the software itself is available for people to download and self-support, then charging for "expertise" is acceptable, after all, the supporters have to eat and raise families too, right?

posted by : Rich Wargo, 11 June 2008 Complain about this comment
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