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NSPCC wants troubled kids to text and email alerts

As it has trouble answering the phone
Monday, 22 September 2008, 15:27

KIDS IN DANGER at home will soon be able to access the NSPCC services via text messaging or online.

The child protection society hopes to reach out to more children in trouble by making use of the technology they are comfortable with.

Up until now the NSPCC has been unable to answer all calls to its 0800 1111 ChildLine number – it is currently recruiting more counselors to help with this problem.

At present only 67 per cent of calls get answered while a mere 40 perc ent of children get the counselling they need.

Dame Mary Marsh, director and chief executive of the NSPCC says, "At the moment, we've got a real problem about not being able to reach every child who wants help.”

Dame Marsh continued to say that the plan is to try and put together more channels of access to help those who would be ordinarily left ringing.

Microsoft is one such company helping with this issue, as its generous donation of £1.3 million worth of software and services will be a great boost.

Akhtar Badshah of Microsoft told the Beeb, "This is an important partnership for us, and an important issue."

Research compiled by the NSPCC suggests that 94 per cent of sexual abuse cases reported to ChildLine in 2005/06 were by someone the child knew, 59 per cent of them an actual family member – this makes it difficult for the child to get help.
As opposed to finding a phone box or waiting until the house is empty, children now have the safer and more comfortable option of texting whenever they need help, or accessing services via the internet.

NSPCC research has also illuminated the fact that girls are more likely to phone a helpline than boys – so this new service will also reach out to both.

Microsoft has also helped with a link to ChildLine on the MSN homepage, as this is so popular with children it should be a successful route in.

Although the NSPCC has come up with this strategy, which seems a fantastic approach to helping children in danger – it still needs to make sure there is help on the receiving end
of the line. µ

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Comments
A good idea, the Samaritans ...

.. are also geared up to communicate via text and eMail, and very successful it is to.

posted by : Me, 23 September 2008 Complain about this comment
The Sacrificial Lambs

That they go again, harping on their capacity to save others. The ONLY reason something occurs is to inform about the condition of the root/s [of the problem]. The roots in this instance, are the parents [leading to society and thence culture in general] and how they behave as in entertaining [excused as drinking, smoking, drugging, recreational and “medicinal”, sexing, big brothering/living others’ lives/voyuerism – you agree, ja?], maturing [excused as politiking, hallelujahing, economising, financing] and more what-nots than the minds could tolerate. And after all the sacrifice, the adults proceed to repeat the same, all over again, but not until FFI [fame, fortune & immortality] have been achieved, but by then, the sacrificial lambs have become the goats themselves. A good ole round-robin merry-go-round. Wonder when will the circus be next in town ….. “just look outta the winder mate …” … buts someones gottas do sump’fink … NOW … . me?

posted by : chops, 23 September 2008 Complain about this comment
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