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Dell should notify their support staff too

Dell's left hand doesn't seem to know what its right hand is doing! Last week, clicked on the "chat to support staff" link. In the live chat, I asked what systems come pre-installed with Linux because I couldn't find any on there website. I was explicitly told that Dell doesn't sell Linux systems any more. They did so in the past, but not any more. Oops!

posted by : Graeme, 27 July 2010 Complain about this comment
What? This again?

Dell just paid hundreds of millions of dollars to the US FTC because it allowed itself to get involved in single-optioning its products to keep Intel happy (and spendy). Now it's doing the same thing for Microsoft, and pretending it's because the customers complained they had a choice? The problem with Dell's website wasn't too many choices, it was the illogical way the choices were arranged and presented. Canonical should ring up the American and EU trade offices and drop that dime.

posted by : ybf, 26 July 2010 Complain about this comment
Liar, liar, pants on fire....

Wow, in a move almost as stunning as Dell's dropping of Linux from their corporate website, is this remark:

"Just make sure you save your work often as Windows is still rather prone to the occasional crash."

My service calls to family and friends has dropped considerably, since XP and now 7.
Where have you been the last decade?

I gather you're one of the newer Inq writers? If you can't be funny, spreading FUD is apparently fine.

For all MS's faults, this is sooo Win98.

posted by : Koehler, 26 July 2010 Complain about this comment
No problem Dell

I now send my money to Acer/Asus. Your loss. I use Ubuntu on all my home computers for (over two years now). I buy expensive hardware always (I am a geek after all). Most of my friends and family (geeks and non-geeks) ask me what to buy. I always said Dell. Now it will be Acer/Asus.

posted by : Carlton, 26 July 2010 Complain about this comment

Dell decides to sell Linux boxes over the phone

aboutus
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