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it's a great phone - htc desire

Purchased my HTC Desire 2 nights ago and love it. Its everything i expected from all the reviews and videos I've seen. Bought the phone through Telstra who have exclusive rights to it for the first few months.

One thing that annoys me about that is that the phone appears to have their branding on it. Totally annoys the hell out of me. Want to remove it but I would most likely have to flash it Sad. Came across http://www.HTCDesireForum.com not sure how good it is, but worth a look.

posted by : coolfx35, 02 May 2010 Complain about this comment
I love my HTC Touch HD, want the HTC EVO

HDMI to TV, 720p screen, stand, 4G, can act as a network hub/router and connect 8 wifi devices to the phone's broadband connection, 1GHz snapdragon cpu, etc.

It better come to the UK, maybe with an option for Win7 too.

posted by : interested_party, 27 March 2010 Complain about this comment
******UPDATE****** HTC Desire fails last minute tests

Have received an email from HTC content below:
New Response From [ Pedro (UK - Ireland Support (Tech)) ]
Dear Paul

Thank you for contacting us.

We would like to be clear over speculation and confirm that the branded HTC Legend has received quality approval and meets all the requirements for public release.

Also our products can be re-branded to mobile networks and according with the needs they can change the original specifications.

We won't comment on any decisions that a network may do to and pass to their customers but T-Mobile is still selling the device and advertising the HTC Desire on their website:
http://www.t-mobile.co.uk/shop/mobile-phones/phones/pay-monthly/htc/desire/overview/
and the same applies to the other network who is selling our product.

I trust that this resolves your query, please do not hesitate to contact us again if required.

Best regards,

Pedro S.
HTC

With this response, and obviously beside myself with rage, I called t-mobile to get a genuine answer (I know good luck).

The upshot of this call is:
1. the test failed is t-mobile's, and not HTC's (not how it was originally, reported to me, but we'll skip over that).
2. They cannot explain why the result of this internal test was only disclosed the day before the phone was due to be released.
3. They 'understand' my disappointment, and I'm not the only customer out there who feels that same.
4. Although I have been 'pestered' to upgrade my phone since January, my contract doesn't actually end until 30th April 2010.
5. Is there another handset I would like instead?
6. Because I am obviously 'upset', they will call be back on Monday, and If their testing department has released them then, I might get one, and there MIGHT be a discount on the line rental (though towards the end of the call it did seem that they were playing the last part of that down).

*******************Update on Update**********************
Had a call as I typed this from the upgrade department, following an email complaining about the situation, result of this call is.

1. There is nothing wrong with the Desire, and t-mobile will start shipping the phones later today.
2. Because my contact expirers on the 30th April, I am not permitted a FULL upgrade until one month before the end of my contract. As a 'highly valued' customer from January I can have a 'non-full' upgrade, i.e. one with a selection of the phones on it. This is the first time anybody has ever mentioned this, if I call up the upgrades department just before I get through I get a recorded message saying that I am eligible for a full upgrade. I am shocked and hurt that the person I spoke to on the other end of the line felt that this was a transparent way of doing business.
3. All of those people complaining on the various forums about the appalling way in which t-mobile has handled the launch of the HTC Desire, are the 'trouble making' minority (ok he didn't say 'trouble making' but it felt as though he was thinking it).

So where that leaves me, I don't know, I might get a call on Monday, I might have to go to another network on the 5th April, who knows, I just know that at the moment it feels that you can't trust anything anybody at t-mobile says.

posted by : Paul Riley, 26 March 2010 Complain about this comment
HTC Desire fails last minute tests, apparently.

I have just got off of the phone to T-Mobile upgrade department and have been informed that the HTC Desire FAILED a last minute 'Quality' check yesterday, 25th March 2010, and HTC will NOT be allowing the release of the Desire to ANY networks until the 2nd April.

Either this is the truth, and HTC have been particularly lax in their quality control, or T-Mobile have plunged to the lowest depths in their handling of existing customers and have as suspected sold all of their first batch of phones to NEW customers only and EXISTING customers can go whistle in the wind.

posted by : Paul Riley, 26 March 2010 Complain about this comment
desire Delay

Hi there thought i give you a heads up.
I preordered the HTC Desire from T-Mobile and was promised it would be with me Saturday 27th March, I have just recived a text from T-Mobile imforming me "That due to a shipping delay T-mobile will not take delivery on the handset till Wednesday 31st March

posted by : Dan Tyler, 26 March 2010 Complain about this comment
Desire de-throned before even hitting the stores

Unless if you are unhappy with the 4.3" screen size.

The biggest problem (and only for me) with the Evo is it runs on CDMA only, no UMTS/GSM :(

posted by : AB, 25 March 2010 Complain about this comment

HTC Desire will hit the UK on 29 March

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