"You have no basis for publishing these false and malicious statements about D&H."

Did D&H not read the article that clearly explained what their basis was for publishing those statements? HardOCP was told, by a source at NewEgg, that D&H supplied the counterfeit chips.

While that information turned out to be incorrect, it is utterly false to claim HardOCP had no basis for publishing that statement.

youre an idiot

I quit using Newegg last year. Once they went public, they don't care about their customers anymore. They used to be a reliable supplier, and I spent many thousands of dollars with them. There are plenty of other stores to do business with, and they get my business these days.

Here is the new released video footage from a security camera at NewEgg's back alley where the transaction of fake Intel cpu's went down. You can see the IPEX semi-truck and the thieves taking the money. Cops show up for the arrest but the thieves take off and it turns out to be a wild chase.
Don't miss this !!
http://www.youtube.com/watch?v=8FuOweA5uoI

I have to say that Newegg did the right thing about these counterfeit chips. They initially put out some misinformation, such as claiming they were demos instead of counterfeit and it appears that they may have misidentified the distributor. They have since confirmed that they were counterfeit and then identified and dropped the dodgy supplier. I don't use them very often because Amazon usually meets their prices and Amazon Prime shipping is usually cheaper and faster. I will continue to use Newegg -- perhaps more often now.

RottenEgg has a unsavory past from many online reports. Looks like nothing new here.

"I got aggravated and unplugged the router for 30 minutes, came back & plugged it in, and it had reset itself to the factory default IP address..."

So it was plugged in all the way from the warehouse to you then, or did delivery just take less than 30 minutes?

I have been dealing with Newegg since the Surplus Auction days. their customer service is the best, hands down. I do though, know for a fact they reseal returned items, and sell them as new. The most recent issue was with a wireless router I ordered. Upon initial setup, I could not log into the router using the default IP address supplied by the manufacture. I tried other addresses in other ranges, but no luck. I got aggravated and unplugged the router for 30 minutes, came back & plugged it in, and it had reset itself to the factory default IP address, and I had it set up in 5 minutes. the ONLY way for this router to NOT have the factory default IP would have been for someone else to have already purchased it, and change the IP. How else would it have had to reset itself? How else would it have had a different IP? Shame on you Newegg!

How many times can you use the word "dodgy" in one article?

Scottc, Did you ever call newegg. I've been using newegg for years now. Bought components to build 3+ computers over the years as well as numerous other items. On the rare occasions where I had a problem with something I was shipped it took me less than 30 minutes total to call newegg and get it straitened out. Since you aren't railing that newegg refused to replace your used card with a new one I am guessing you never called them for some reason I can't fathom.

Newegg sells refurbished and open box items. The product page displays that the item is open box/refurbished. It's not as noticeable as I would like it to be but the info is there. I'm betting you bought an open box item and then blamed newegg and evga for your mistake.

In short, never had a problem with newegg. Have always received what I ordered quickly and on the rare occasions where I was unhappy with the product newegg was helpful and willing to make things right. I personally recommend them to anyone looking for a good online retailer for computer goods and hardware.

Seems theINQ should list IPEX website, as on Bing, only handful of names come up, disease, pipe mfg, finance. nO Computing At ALL.

Used to Mount CPU Silicon on aluminum or Copper, NOT Glass, so maybe OLD Jokey Storey. Is Date 1Apr....or Are Sparks aflyin'.

Not surprised at all. NewEggs internal controls are lax at best. They repackage returned merchandise and sell it as new without testing it. This has happened on several occassions to me, and there are enough posts on boards out there detailing other peoples' similiar experiences to fill a book.

I ordered a new EVGA graphics card from them, and when I received it, it had blue ball point pen markings UNDERNEATH the shrink wrap. I called EVGA, who told me the card had already been registered. I thought EVGA would have been interested in this situation, but their only advice to me was send it back to NewEgg. (Haven't purchased EVGA products since, was this colusion between NewEgg and EVGA to reduce buybacks??)

Companies ship dodgy product everyday of the week. They know what they sell is highly technical and if they can get something over on someone that doesn't know what they're doing, all the better for their bottom line and bonus checks.

No, I'm not surprised in the least.