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Don't buy a iPhone 4 - Reliability issues and a High Mortality Rate

Don't buy a iPhone 4 - Reliability issues and a High Mortality Rate

Bought a new iPhone 4 32GB from SingTel in Singapore. After only six weeks I had a hardware problem - message alert to restore my phone via iTunes - this could not be completed. Both Applecare and SingTel diagnosed a hardware issue so that replacement was required. UNFORTUNATELY BOTH ONLY OFFERED a factory reconditioned unit as a replacement and will not budge.
Apparently this is the standard APPLE WW policy - NOT VERY HAPPY at having to accept a used reconditioned phone after only 6 weeks of use.

Anyone else had the same issue?

Incidentally whilst waiting for my phone to be replaced (over 2 hours wait time) at the SingTel ComCentre I literally saw upwards of 100 iPhones being 'REPLACED'. Looks like the current crop have a very high mortality rate of failure - following the bathtube failure mode. I DID NOT accept the reconditioned phone, now trying to cancel my phone contract and return the phone.

Now I know why Apple is making so much money - selling and reselling sub standard poorly manufactured phones over and over again.

Seriously considering abandoning Apple products completely - the legendary Apple service and quality has disappeared. Back to to Windows!!!! and Android ????

posted by : SWIN, 16 August 2011 Complain about this comment
@reder

As you said, you need to press Alt and the same for "@" (Alt Gr in fact).
the quicklaunch in windows occupies only a tiny space in the screen so it is more difficult to click on it with the cursor.
Size and colors of icons are well thought out in Os X.
With Expose you can also have instant access to your desktop instead of clicking the desktop in the quicklaunch.
I have often access to my wacom settings which are nicely placed in the preferences settings. I find it more usable and simple than windows preferences.

That doesn't seem much but it makes a difference to me.
It is great for you if you like W7 better. We could of course talk about that for days.

I'm just giving hints why people may be ready to pay a premium for Os X and That's what I did (... with a second hand mac !).
But I'm conscious Apple is aiming for the people who can afford more expensive computers, and change it as soon as a new model appear (it has been the case since Apple II) with the I am cooler than you marketing and don't give a sh*t about other people.

posted by : popo, 11 February 2010 Complain about this comment
@popo

You want a shortcut ? Drag your file to the edge of the taskbar, desktop empties, go somewhere, press alt and release button. Or even simpler in explorer drag your file on desktop press alt release.

All my (useful) application have been in the quicklaunch bar for years. At least it does not bounce when I click on it. It is not intrusive.

"@" what a killer feature.

For what use do you need to access your computer settings, isn't it supposed to work ? Do not pretend you are doing it all day long. I can still put it in quicklaunch should I need it.

And expose drives me mad every time I hit a corner.

I do not like the new setting of w7 applications in the taskbar, although there are some good ideas in it (like displaying the reflection of the advance in a lenghty operation)

posted by : reder, 11 February 2010 Complain about this comment
@reder

Well, I have used 2000, XP for several years and more recently Windows 7.
Have you used Os X yourself ?. ;-)
The fact is with Os X you can create a shortcut with just a drag and drop. You have all the applications immediately available on the dock. You can type "@" with a single keypress. You can access the computer settings on a single press (system preferences on the dock). Expose is still for me a killer feature (useful for graphic design).
Maybe it is possible to do it on windows but you'll have to tweak it.
Frankly, I did'nt like Windows 7 folder visualization system.
Anyway, it is good to have windows or linux (I have a triple boot system)

posted by : popo, 11 February 2010 Complain about this comment
Fruitbasket

If I ever get a penis extension I would want Apple to design it. You know, just for the looks, but I still have to do the work.

Roar!

posted by : LoomisClair, 11 February 2010 Complain about this comment
Ergonomy ?

Popo does not seem to have used windows since dos 3.0.

Wake up, you are asleep !

posted by : reder, 11 February 2010 Complain about this comment
More Propaganda it Seems

The Newton? classic haha. It was CRAP! It couldn't recognise handwriting, it couldn't draw a straight line, hell it ate batteries like an Apple fanboi eats propaganda. It was awful (and I still own one haha). And the Powerbook 170? come on, again thats just because it was the top of the line of the Powerbooks when it came out. The 100 was the special one due to it's size, and basic design. Sony didn't half do a good job designing them also, just a shame the fanboi's forget that little bit :P

posted by : whattosh, 11 February 2010 Complain about this comment
Ergonomy

Yes, beside the alleged "coolness" of apple products, this is above all ergonomy. Windows people should think about it : how many cliks do you have to do when opening an application ?. How easy is it to copy a folder to another, to find a file in the disk, to put a shortcut of any file or application to the sidebar. How convenient the three level folders are. How do you unmount a USB device ?.
Why windows 7 have so many distractive wallpapers compared to Mac os X ?.
It is not only about the look. Apple knows what is important everyday and make that simple. The more useful is a feature, the simpler it is to activate.

posted by : popo, 11 February 2010 Complain about this comment
Laserwriter !

Now in the anti-Apple camp, I have to recognize that the Laserwriter was indeed a breakthrough.
It also made the success of Adobe.
Apple ][ was inescapable too (I had one).

posted by : jojo, 11 February 2010 Complain about this comment
Gee...right before our very eyes...

...our beloved INQ is morphing into a pro fruit conduit. Who'd a thunk it?!! Not sure if it's Stewart Meagher, the infernal eternal Steve Jobs arse licker, or one of the new wags. I'm sure all will be revealed soon.

Nick, I guess you'll be following Charlie's lead. I can only imagine Mageek's reaction: "Shurely this must be shome mistake!"

SHEESH!

posted by : Jimbo in Thailand, 11 February 2010 Complain about this comment
Saved...

Mac SOX saved my sould from bursting into flames. I never enjoyed using a computer since the Amiga went plonk. I would like to thank the vole for Windows 7 as 2 months of it finally pushed me to buy a mac in despair (I was a real Wintel adict). OSX is great, I have to admit it.

posted by : Mirko, 11 February 2010 Complain about this comment
Meta-filler

An Inq article about an article from a third party about historical apple product. A filler article about a filler article.

Spread your legs wider, we'll get a better view of the hole at the centre of journalism these days. Maybe you can gape it some.

posted by : hoohoo, 11 February 2010 Complain about this comment
How to use Magic Mouse in Windows 7

If you want to know how to use the excellent magic mouse on Microsoft Windows Operating Systems, may I suggest reading my blogpost: http://meshfields.de/blog/?p=178

posted by : nottinhill, 11 February 2010 Complain about this comment
Design vs. real design

"The iMac circular mouse was one of the worst rodent designs ever made - impossible to orientate consistently, awkward to hold, design over function."

That's one of Apple's problems: oftentimes they don't really "design" but produce pretty objects that complicate things, hardware-wise specially. Design ought to always solve problems instead of complicating them.

Silly but telling case in point: my old G5 Tower's switch key is oh so beautifully integrated into the cheese-grate front that I just can't locate it by touch.

See Apple's horrible mice, stupid mini-DP connector, their towers' hard disk carriers that hang from the horizontal divider instead of laying on it (and metallic, at that, so that when they oxidize a bit you have to force them out), etc.

posted by : snafu, 10 February 2010 Complain about this comment
Just get it over with...

And replace the entire Inq site with an http redirect to V3.

posted by : Steve, 10 February 2010 Complain about this comment
OXY-

-MORONS

posted by : Who Dat, 10 February 2010 Complain about this comment
The Newton..revisionist makeover?

So after years of being classed as the 'big fail' of Apple and always listed in the "oh what a disaster' IT lists. Are we now going to see the Newton now classed as the taste of things to come as the iPad is released?

Wow, I didnt see that coming.

Predictable arsekissers the lot of you.

posted by : Jason, 10 February 2010 Complain about this comment
Best and worst mice...

The iMac circular mouse was one of the worst rodent designs ever made - impossible to orientate consistently, awkward to hold, design over function.

However, the latest Magic Mouse is (with the addition of free 3rd party software) the finest mouse I've ever used. My trusty MX1000 is abandoned, thank to the most controllable scrolling (including proper sideways scrolling), more functions than any button-based mouse (thanks to touch gestures), and style that makes other mice look crude.

posted by : Sulis, 10 February 2010 Complain about this comment

Best Apple products

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