I have been fixing PCs and providing IT support for 15 years. You simply get what you pay for. Regardless of brand. If you want a quality PC, build it yourself or pay for it. When you buy the cheapest Dell or any brand, you get a cheap POS. Cheap parts are cheap parts. If you do happen to buy a PC or laptop, remove all the bloatware immediately.

Did you even read the source correctly? Go back and reread what they said. Your article is completely miss leading. Plus people are believing you which is even worse.

Based on what I've seen and I deal with a lot of computers being both a hobby and my field of work. DELL laptops are very reliable, just as much as Acer & ASUS. It's just that their designs aren't refreshing. If visit DELL's booths in markets, their products look like that old designs of DELL compared to how others are innovating. and I wouldn't find the variety that may target different types of users (casual, gamer, girls, businesses men..etc), or at least not in a distinctive way as I see with other manufacturers.
As for HP, I tend to stay away from their products (especially notebooks). Their exterior designs may be attractive, but in terms of reliability and failure rate they're one hell of a nightmare!

The majority of people get attracted to buy looking at the exterior design as their first impression, Regardless of computational power specs. HP has that but as I said, they fail too much.

Others base their diction on design, reliability, performance-per-cost..etc. Knowing a little than too much, I'm sure they'd agree HP is not the choice here.

I consider DELL laptops to be even better than HP and would recommend that any time. and If it wasn't for the candy-looks of a lot of HP lappies and people with less knowledge buying them, I wouldn't find it surprising if Acer trumped them in couple of years.

Just my opinion,

ASUS = nice exterior designs+great cooling solutions+high quality material+very reliable+prices high but justified.

ACER = nice exterior designs+nice cooling solutions+ok material quality+reliable+low prices.

DELL = ok exterior designs+extremely reliable+high quality material+prices somewhat high not always justified.

HP = nice exterior designs+ok material quality+poor reliability+prices ok but not always justified.

They've literally lived the ultimate boy's adventure tale. I've described their system as "overheated"_ Once the ball is rolling on a programme, naturally enough people are reluctant to cancel it, because it's an embarrassing thing to do to say you wanted something one day and you don't want it the next. Would you believe I was in Halfords looking for one and they do not got the kit at Tesco?

Its no surprise to me, if you have ever had to deal with tech you will understand.
They have set a new level of poorest customer service ever. Its rare to actually find any company with good tech
support but Dell is a pure NIGHTMARE.
They used to make some decent hardware and I recently bought a Mini 9 for $199. and free shipping. This is for testing os and its a nice little unit. Now they have decided to go as cheap as possible, no leds, cant even read input device labels what a joke.And they just dont work period.
Instead they want to charge $40.00 for a color,that might cost them a dollar to make. I was wondering when people would get sick of them.I know I am, there are more company's making better products for a lot less.

Dell isn't much beloved in Europe because of their poor service.
Acer is way better and their quality is much higher.
Also Acer is much cheaper :-)

I see more dell's that I do anything else but worldwide it's hard to say.

Personally I like hp laptops the best, but I see dell desktops everywhere. One of my laptops is an acer laptop and it's been fine but I wish it was an hp :-)

This is a real surprise to me. Just about everybody I talk to that is looking into getting a computer says they want a Dell, and my college uses nothing but Dells.

However, personally I am quite a big fan of Acer. I have never had any major problems with them, their laptops are easy to repair and very reliable, they can also handle quite a bit of abuse. The quality of their LCDs are great, and I haven't herd many complaints about their desktops or servers.

Granted, these are just my experiences and other people may have bad ones, but overall I stand by my statement that Acers are better than Dell in price to quality comparason.