that just shows that IT people are slow and lazy! It's the computer geeks who are holding this up.

;-)

Stop paying IT workers a daily or monthly rate, and start paying them by the amount of work they complete on time *correctly*. ;-)

So CDs aren't digital any more, then?

Kallmans stunning revelation that ".. we need to offer them whatever they want, whenever they want." should surely win some kind of award - the bleeding obvious comment of the century award springs to mind.

This concept is surely the cornerstone of being in business - I would imagine this is taught on the first day of any kind of business course. It boggles the mind to think that someone who holds a senior position in a major corporation has only just come to realise this! 

Perhaps major corporations should first make sure applicants for senior positions have an IQ at least into double digits before they hand out jobs, or stop recruiting from lunatic asylums.

Kallman also said that some fans only want to buy the physical disc, some only want to buy a ringtone and a T-shirt, others just want a concert ticket, others want to buy a digital album yet everyone wants something different now. "We need to offer them whatever they want, whenever they want."

Finally someone who GETS IT! Give the customer what THEY want, not what YOU want to give them. Sheesh it only took 15 years of the internet existing for them to get what ALL of us knew over a decade ago. STOP suing your customers, locking in digital downloads with DRM and forcing physical media when its not wanted and GIVE THE CONSUMER WHAT THEY WANT TO BUY.