Them offering you a replacement part in February next year is ridiculous. Are they saying that it's not possible for them to get that part before then? Surely they could buy it online and fit it?

Please keep us updated, maybe posting updates in the weekly hardware roundup, or if The Inq can create a "Long Running News Items" page that would be the best place for it.

The Inq - can you make a long running news page? NVIdia overheats, MS and Sony being convicted of rippping off customers and other businesses etc.

That's pretty specific...

Dell recently lost a lawsuit in New York for false advertising regarding their so-called "next day" service, but they have learned nothing. My Dell laptop is covered by a next business day on-site warranty, but when my GPU died this past weekend, Dell wanted me to wait until February 2009 for the replacement part. It's easier for me to take them to Court in NY, as Dell has already been found guilty of deceptive business practices. You can read my e-mail ordeal (and see Dell's customer support for yourself) here: http://preview.tinyurl.com/5o3b6a

-Mark Miller