Hardly surprising, if you live in the UK where almost every call is re-rerouted to some Indian cesspit you will know how utterly useless these people are. I'm not convinced its only weed theyre smoking, i suspect a mixture of crack and PCP is far more popular. Personally I would like to see India nuked by pakistan, and then pakistan nuked by everyone else. then we would kill two birds with one stone, i.e. no inidan call centres, and no pakis.. no thats a bit harsh. how about a small tactical warhead on No.10 downing street for subjecting the British public to this in the first place. Who in their right mind thought it would be a good idea for a turbanite 6000 miles away to provide us with directions to the local tyre fitters?

It's fairly common to get high on call centers, at least where I worked, in Argentina (taking calls from American customers, obviously).

In the Xbox call center you had to take shit from kiddies who think they know it all and from parents who are way to stupid to understand you, and it wasn't because I had a strange accent...

So yeah, unless you have a strong personality, you have to get high if you want to work there (who wants to?)

JuJu man - after working tech support for 3 years, I can tell you there are a lot of irate customers that CANNOT BE HELPED.
My favorites were the people in Manhattan complaining that their internet was slow on 9/11. 
Next comes the parent who superglued the RJ11 plug into her modem & clipped off the line so her kids couldn't surf porn - who argued for 20 minutes it was my job to get her connected to the internet.
How about the guy who threatened to kill me because somebody else already had the email address he wanted.
Let's not go into the number of people who deleted their email & demand we send them another copy - even if they were using Yahoo.
There's a reason there's a 6 month turnover rate at call centers - the average caller is a nutjob with the reasoning ability of a rotting turnip.

they take it to cope with irate customers?! 
why dont they actually help the customers instead - then they wouldnt be irate!!!
AAARRRGGGHHHHhhhh.......

To be honest, having met quite a few people who smoked weed, this doesn't sound very bad. In fact I think I heartily approve! As long as they are only relaxed stoned rather than stupid stoned I think I would prefer a stoned callcenter, they'd be less likely to take something personally and sabotage the call.

Where's Drashek? I'm sure he has loads to say about this.

As an avid reader of theinq who deals with computer repairs and support 6/7days a week, I find it a lot harder to get heavily involved in my work when I'm not stoned.
A joint and a coffee does me till 11pm, then another joint(s)
Cant get too stoned though, just enough for a nice buzz.
You're no good to anyone when you cant remember your own name

Typically most front-line support staff is on one drug or another here in the US too. Maybe they aren't blazed all 8 hours of work, but many arrive in the morning with glazed eyes, return from lunch with munchies, and go home to their MMORPG of choice and a three foot bong.

Half the people who think this shite up are high too. Seen Woz lately?

Puff Magic Dra.gon, Lived by C. Well article also mentions Cocaine...?Music?.Poison is better Term.

Forget Your Computer & Plant Impossible Garden. Puff, Where Heck is HollowLee?Good Way To Stay Home & Write Incredible berzerkoff Commentos in theINQ.
drashek

i don't knw frm which mr. mishra u got tht info but tht aint d case in call centres in India....
tht's coming frm a guy who stays in India n has atleast a couple of dozen frnds working in call centres.....
yeah people do smoke weed here but it's similar to people in u.s.......i.e. d extra rich n flambouyant 1's who thnk it's too cool to b alwys high...........
generalizing on such a note aint right.............!!!

No way they could come out with half of that bollocks without smoking some sort of reality warping substance lol .