Shessh, Sounds like Lorcan's getting a bit carried away with this 'brand new idea'

The (big) banks have been recording IM for *years* now - FaceTime is one of the products used and lawd knows how many internal products banks use too

The major intra-bank products
Reuters (Reuters Messenger - premium edition allows talking to Yahoo and AOL IM's) Bloomberg provide add-on tool$$$$ for compliance monitoring too

BobsGuide or the SIIA's show guides from the past few years should produce lots more...

How exactly would this product have stopped the Société Generale abuse? In fact, it's trying to address quite a different problem, is it not? So your mention of SG is purely gratuitous scaremongering.