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99-cent workaround

Local hardware stores typically sell a little plastic widget that adds the 3rd prong back in--just stick on the end of the pluggy-innie-dealie (<--technical term) and off you go!

posted by : AnonymousB, 21 January 2008 Complain about this comment
Dell = Cheap

If you want high quality buy a Lenovo or Apple this what you get form dell!

posted by : nxman, 21 January 2008 Complain about this comment
apple too

my macbook pro too gives me little tingle sometimes, even with the 3 prong adapter (2 prong adapter more often though)..

posted by : grinser, 20 January 2008 Complain about this comment
First-Hand From Dell

Dell just posted some information on this over at its blog:

http://direct2dell.com/one2one/archive/2008/01/18/41538.aspx

posted by : JohnP@Dell, 18 January 2008 Complain about this comment
Not serious

A serious company would recall or at least reconize the problem and move his ass fast to resolve it.

Static electricity can also damage internal components.

posted by : micheljq, 18 January 2008 Complain about this comment
It's the same with those Fujitsu laptops

This problem has been long around with those Fujitsu laptops. I once had a S6220 that gave me a shock whenever I touched any of the exposed metal chassis, even the screws and USB hub casing.

Complaints to my local service centre (I live in Singapore) was futile: They claimed that there was nothing wrong with the design, and that some people may not feel the shock when they touch it. So they refused to replace it for me, citing that all other model and designs of the Fujitsu laptops are like that, due to the 2-pin adaptor without a 3rd pin for grounding purposes.

BTW, the electric current on the metal chassis is large enough to light up a test pen in the dark.

So I brought the case one step higher, to the Asia Pacific Headquarters. The PR manager apologised for the design and sent me a Targus 3-pin power adaptor in replacement of the dinky 2-pin default adaptor.

Problem solved.

posted by : HS Kok, 18 January 2008 Complain about this comment
Strange...

I always thought that was an undocumented feature of my M1710!

posted by : Jim, 18 January 2008 Complain about this comment
very normal

Experiencing the same problem with my 1520. Keeps me awake at night.

posted by : Will, 18 January 2008 Complain about this comment
Fairly normal then

Not exactly unusual. Equipment with just two pins tends to float at the different voltage to earth. Strangly enough, this affects equipment such as Radios, TVs, printers, amplifiers, DVD players amongst others.

It's especially noticable when you have two devices that are floating with respect to earth - as they may be floating at different voltages. Printers are especially suspect devices here, as most consumer printers (IE, those you need to connect directly to a laptop) have such power supplies.

posted by : Gra, 18 January 2008 Complain about this comment
flash

I have a 8 month old Dell laptop and the power adapter plug always gives a flash and pop around the pins whenever I plug it into a socket.

posted by : Dan, 18 January 2008 Complain about this comment
Big Deal

Big deal, i've had this on my D630 since the corner of the alloy lid cover peeled the paint a little bit. Its nothing new....

posted by : Herbert H., 18 January 2008 Complain about this comment

Dell laptops give you jolt

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