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If customer = happy...

Put them on hold for 15 minutes, play crappy music interrupted every 20 seconds to say how important your call is, then disconnect them. Always works for me when I call a call center in a good mood.

posted by : Tom Smith, 28 December 2007 Complain about this comment

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INQ Poll

Authorities in several countries raided Megaupload recently, shut down all of its services, seized hundreds of servers and arrested several of its executives on criminal charges.

Do you think the move was justified?

Yes, companies should suffer an immediate death penalty upon being accused of copyright infringement.

Yes, the coppers said the company was breaking the law so it must be guilty.

No, the company and the people accused are innocent until proven guilty.

No, the company had millions of customers who have been harmed by having access to their data files cut off.

I don't care, I never used Megaupload anyway.

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