The Inquirer-Home
Comments
Meh!

the trouble with the 3 broadband it that it is rubbish!

mine only works on Vista - therefore nothing else does!

i would love it to work on xp where all my productivitity apps etc are based.

the only problem that after many calls to 3 tech support, the only way the great collective minds of 3s technical prowess suggest I can get everything thing functioning is to 

a) disable all non MS BG services
b) disable my anti virus software
c) disable my multimedia software i.e any non-wm , no sonic, nero etc

great! just what i need!!!

apparently after complaining i get no wrttien response from thier "customer disservice" department - apparently for an "e" and telecoms company they doent acklowedge proper complaints ovr teh phone unless they are submitted in writting! 
however a tech support supervisior did acknolwedge

1) this affects 10-15% of users
2) its a problem with the firmware of the usbe modem
3) they now have a 10 day return policy
4) last november they didnt have a 10 day return policy
5) sadly they forgot to mention in the advertising that theres are "issues" with the service

i appreciate from the interweb and various forums that its not just 3 that is affected but vodaphones and others!



posted by : Miffed the dog, 04 March 2008 Complain about this comment
It works

I'm using one of 3's sexy little modems to read this article. £15 a month is a no brainer for mobile broadband. Its a lot better than you might imagine, most of the other providers will follow this business model for their 3g networks imo.

posted by : spammage, 03 March 2008 Complain about this comment

Video phone killed the radio wave star

aboutus
Advertisement
Subscribe to INQ newsletters
Advertisement
INQ Poll

Authorities in several countries raided Megaupload recently, shut down all of its services, seized hundreds of servers and arrested several of its executives on criminal charges.

Do you think the move was justified?