I think you've missed the point of the article Tony. It's not a comparison between freshtel and truphone, but a review of the freshtel service. He wasn’t telling people to remove truphone, just stating the problem they had when trying to install it (due to the same file name or extension or whatever). It’s probably worth pointing out that the inq’s unique pint rating is contextual (i.e. you can’t compare the reviews on the rating they score). 

We are puzzled to think why you would want to replace Truphone (a 2 way/bi-directional VoIP service with support for voice and SMS) with that from Freshtel - which is outbound voice only! And - if Freshtel qualify for 8 out of 10 glasses - what does that give the new Truphone V4.0 client, which adds seamless GSM callthough for use in those odd moments when you are away from WiFi and 3G data, yet want to place that important phone call? Oh - and the Freshtel client does not do automatic WiFi location/log-in and neither does it support Vo3G (unlike Truphone)!!