Some of Orange UK's web site is missing
Vent Apparently it 's all under control
RATHER FRUSTRATINGLY for this particular INQ hack, Orange UK's servers appear to have been on the blink all day.
This is very definitely affecting customer support but it's hard to gauge if anything else has gone missing.
One of the advantages of being an Orange mobile subscriber, for example, is that in theory you should be able to log onto the web site and view your mobile phone bill.
However, Orange's servers have been coming up with a variety of reasons why they can't actually show any such useful information.
The final message circa 6pm this evening was, "Sorry. Unfortunately we are currently experiencing a technical problem. Orange are aware of the problem and are working to resolve it. Please try again later."
Previously the system had been coming up with all manner of lame excuses including the usual stand-by of 'file not found'.
The INQ had been putting it down to problems at its own ISP but this final message appears to be a confession. Hopefully by Monday morning everything will be back to normal. µ
Comments
Don't bet on it!
Generally I've found that if an Orange service is down on a Friday you've got no hope until Monday. The orange.net email is the most persistent offender in my experience - mind you connecting to it anytime is poke and hope.And don't even bother trying to change your Adult Content setting, online always fails and the only time I tried an operator I had to pay to find the system was down. All I wanted was the lottery results, honesty!
I hate 'em
A website's down?
My God! Call in the cavalry! This sure is newsworthy. I hope you can see your phone bill again soon.Considering..
half the time nothing on the INQ works, I'd say uh.. hippocriticus.SMS from USA was dead Saturday
I was in the New York, New York area on Saturday and couldn't send any SMSs. I mentioned this to a a fellow traveller at the airport and she said "Are you on Orange?". She'd had the same problem and, kust like me, was on Orange.