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HSBC loses 370,000 customer records

7 Apr 2008 | 12:08 BST

By Paul Hales

Another one bites the dust

BIG BANK, HSBC said it lost a disc containing details on 370,000 of its insurance customers.

HSBC Holdings said the disc was lost about a month ago after it was handed to a courier.

The bankers and the courier firm - the name of which was not disclosed - have had a good ferret around down the back of their sofas, as have those at the re-insurance firm to which the disc was supposed to be sent. No-one has yet found the disc.

The bank said the disc contained names, birth dates and details of insurance coverage which mostly related to mortgages. No personal addresses were on the disc, it said

HSBC said it had alerted Britain's Financial Services Authority about the loss and would tell those affected too. It said the disc was password protected. µ

© 2007 Incisive Media Investments Ltd. 2007

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