SAP supplies rubbish software
27 Mar 2008 | 15:47 GMT
Bin there, done that
IF THERE IS one thing that a waste management company understands, it’s rubbish. And that is precisely why Waste Management Inc is suing SAP for selling them software that was, literally, only fit for the bin.
Texas-based Waste Management told Reuters that it had spent about $100 million on a computer system that was supposed to help them save money, but found,to their dismay, that it instead turned out to be a complete failure.
Waste Management, which is, apparently, the premier US rubbish transporter, ordered the task management software from German based SAP. The programs were supposed to facilitate billing, waste logistics, container management and on board computing. It was also supposedly designed especially for clients in the US, but according to the lawsuit 'the United States version of the Waste and Recycling Software was undeveloped, untested and defective'. In other words, it was a hunk of junk.
The company is now seeking punitive damages plus expenses from SAP, who Reuters said had no comment on the matter. µ
L’Inq
Reuters
© 2007 Incisive Media Investments Ltd. 2007