Dell delays miff customers

RUMOURS that Dell is postponing its top of the range XPS 700 model to October is starting to get its customers fuming.

The XPS 700 has been officially available since last May and there is even an upgraded version featuring Core 2 Duo and Core 2 Extreme options which was unveiled last month. However, actual gear has been thin on the ground and some customers have been waiting for months to get their kit.

TG Daily said that some of the angry punters have been mounting a grass-roots campaign to make Dell come clean about the causes of XPS 700 delays.

Apparently Dell has had a number of technical problems with the model and seen thousands of posts to Dell's customer support forum, many complaining about time and money wasted trying to buy one.

Normally Dell's customer service drones repeat the mantra that there is a lack of available parts, but no-one seems to be enlightened as to when the shortage will be over, if it ever will be.

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